Laurels of Blanchester, the
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 92 Google reviews
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What this means for your family
The Laurels of Blanchester is highly regarded for its physical therapy and clean, welcoming environment. However, families should be aware of reports regarding inconsistent care on weekends and potential communication gaps; we recommend visiting during off-hours to observe staffing levels firsthand.
Google Reviews
Google Reviews
92 reviews on Google“The Laurels of Blanchester receives significant praise for its physical therapy department, clean environment, and friendly, compassionate staff who often treat residents like family. However, a minority of reviewers report serious concerns regarding inadequate staffing levels, particularly on weekends, and instances of poor communication or neglect that resulted in negative outcomes for their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Compassionate and friendly nursing and support staff
- Helpful and responsive administrative team
Concerns
- Inadequate staffing levels, especially on weekends (mentioned by 3 reviewers)
- Poor communication and lack of responsiveness to call lights (mentioned by 3 reviewers)
- Concerns regarding patient safety and fall management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you incorporate that kind of open communication into your daily care for residents?
- 2Given that physical and occupational therapy are noted as real strengths here, how do you integrate those sessions into a resident's daily routine?
- 3We want to ensure our loved one feels supported at all times, so could you walk us through your process for monitoring call lights and ensuring timely assistance, especially during weekend shifts?
- 4With your focus on maintaining a clean and well-kept environment, what specific protocols do you have in place to ensure resident safety and fall prevention throughout the facility?
- 5What kind of social activities or community engagement opportunities are available for residents to enjoy together on a daily basis?
- 6Since staffing levels can fluctuate, how do you ensure consistent, high-quality care for residents on weekends when the facility might be quieter?
Personalized based on this facility's data
Key Review Excerpts
“The transformation in his physical abilities is a direct result of the exceptional care and skilled therapy he received.”
“The weekend staff leaves much to desire, I.e., not following through on patient care plans and keeping patients clean and dry.”
“Call lights go unanswered for hours, administration cares only about covering their butts of liability and not the patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring fire safety violations, with fire alarm system deficiencies appearing in three of four surveys spanning six years, suggesting persistent safety management issues. The most frequent problem areas involve fire safety systems, resident assessment and care planning, and medication management. While families filed at least one complaint regarding notification of resident situations, all deficiencies have correction dates, though the repeated fire safety violations raise questions about lasting improvements.
May 8, 2025Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 30, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 18, 2022Routine17
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jul 11, 2019Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Laurels of Blanchester, the
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 3 of 84 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
92 reviews from families & visitors
Official Website
Visit laurelsofblanchester.com
Medicare data downloads
Original nursing home datasets
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