Continental Manor Nurs and Rehabilitation Center
Strong Medicare quality ratings; families often praise clean, newly renovated facility. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
Continental Manor offers a clean, updated environment with a highly regarded social work and activities team, making it a strong candidate for those who prioritize facility aesthetics and community engagement. However, families should be aware of consistent reports regarding understaffing during night shifts and slow response times; we strongly recommend asking management about their specific night-shift staffing ratios and call-light response protocols before admission.
Google Reviews
Google Reviews
50 reviews on Google“Continental Manor receives highly polarized feedback, with many reviewers praising the facility's recent renovations, cleanliness, and the kindness of specific staff members like the social worker. However, significant concerns persist regarding nighttime staffing levels, responsiveness to call lights, and the quality of care provided during off-hours. Families should be aware that while many report a warm, home-like environment, others have experienced neglectful care and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean, newly renovated facility
- Compassionate and friendly social work and activities staff
- Effective physical therapy and rehabilitation outcomes
- Welcoming, family-oriented atmosphere
Concerns
- Inadequate nighttime staffing and slow response to call lights (mentioned by 3 reviewers)
- Unprofessional or rude administrative and reception staff (mentioned by 2 reviewers)
- Poor quality of food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility has been recently renovated, could you show us the updated resident rooms and common areas?
- 2We've heard wonderful things about your social work and activities team; what kind of daily outings or group events do you have planned for the residents?
- 3How do you ensure that call lights are answered promptly during the overnight hours when there are fewer staff members on duty?
- 4What is the current process for managing meal service and nutritional variety to ensure residents enjoy their dining experience?
- 5How does the nursing team handle medical emergencies or sudden changes in health status during the night?
- 6How would you describe the culture of your administrative and reception team when interacting with visiting family members?
Personalized based on this facility's data
Key Review Excerpts
“The staff was attentive and easy to aproach. You could tell they really enjoyed their job and it wasn't just a pay check to them. They kept me up to date on all my moms health concerns.”
“The night nurses were horrible. Didn't bring water, didn't help him with the bathroom. He was miserable. Physical therapy/occupational therapy was basically non-existent.”
“Continental manor therapy department reevaluated my mother and recognized she had further physical potential.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Continental Manor shows a concerning pattern of persistent fire safety and building compliance issues across multiple surveys from 2019 to 2024, with repeated deficiencies in emergency exits, fire safety systems, and electrical equipment. The facility also has recent problems with medication management and received one complaint-triggered citation for infection control in 2024. While all deficiencies show correction dates, the recurring nature of fire safety violations across five years suggests ongoing maintenance challenges that families should discuss during visits.
Aug 20, 2024Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 1, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 30, 2021Routine15
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Apr 11, 2019Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Payment Denial
Aug 20, 2024
4-day denial
Ownership & Operations
Who Operates This Facility
Continental Manor Nurs and Rehabilitation Center
for profit
Ownership & Management
Owners
Nussbaum, Mattisyahu
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit continentalmanornrc.com
Medicare data downloads
Original nursing home datasets
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