Nursing HomeMedicaid

Laureldale Skilled Nursing and Rehabilitation Cent

A middle-range Medicare rating. Review each component and visit in person before deciding.

2125 Elizabeth Avenue, Laureldale, PA 19605|198 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 136 Google reviews

(610) 921-9292 Directions Website

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2flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

2 Medicare penalties on record
Above-median findings in the latest survey (9 vs median 8)

Source: Medicare data

What this means for your family

Laureldale Skilled Nursing and Rehabilitation Cent has a middle-range Medicare overall rating. Strengths include friendly and welcoming nursing staff. Some reviewers note concerns about slow or ignored call bell response times (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

139 public Google reviews available

Laureldale Skilled Nursing and Rehabilitation Center receives highly polarized feedback, with many families praising the friendly, attentive staff and clean environment, while others report serious concerns regarding neglect, slow response times, and poor communication. While some visitors highlight a compassionate and professional team, multiple reviewers have documented issues with call bell response times, hygiene, and the quality of medical oversight. Prospective families should conduct an in-person tour and maintain frequent, unannounced visits to ensure their loved one's needs are consistently met.

Quality Themes

Tap a score for details

Strengths

Friendly and welcoming nursing staff
Clean and well-maintained facility
Professional and helpful administrative team
Effective rehabilitation therapy services

Concerns

Slow or ignored call bell response times (mentioned by 6 reviewers)
Poor hygiene and incontinence care (mentioned by 5 reviewers)
Inadequate staffing levels, especially on weekends (mentioned by 4 reviewers)
Poor food quality and temperature (mentioned by 4 reviewers)
Lack of communication regarding medical changes or incidents (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 139 analyzed

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed the administration is very active in responding to feedback; how does the team typically communicate important updates or medical changes to family members?
2Since the nursing staff is often praised for being so friendly, what specific steps are taken to ensure call bell response times remain quick, especially during the weekends?
3Could you tell us more about the daily activity schedule and how you keep residents engaged with social events?
4What is the process for ensuring medication management is handled accurately and consistently throughout the day and night?
5How does the dining team ensure that meals are not only nutritious but also served at the right temperature and variety for the residents?
6In the event of a medical emergency or a sudden change in health status, what is the protocol for notifying the family immediately?

Personalized based on this facility's data

Key Review Excerpts

“Most of the nurses and aides are friendly but it takes no less than 45 minutes to answer a call bell. One night I rang the bell because I needed help getting out of bed and waited two hours for someone to help.”

Rehab patient · 2023★☆☆☆☆

“My Grandfather had to be placed in a nursing home as taking care of him at home became too much for my Grandmother. Unfortunately, due to how short-staffed this place is, my Grandmother still has to come three times a day regardless of the weather or her own health because if she doesn't no one will bother to make sure my Grandfather eats.”

Memory care family member · 2018★☆☆☆☆

“I was greeted immediately by the Administrator of Admission, who was helpful, friendly and very professional. The facility was clean, organized and well staffed.”

Long-term resident's family · 2018★★★★★

Source: 139 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.55hrs

73%

Registered nurses for medical care

Total Nursing

3.27hrs

80%

All nurses + aides combined

Staff Turnover

32%

Lower is better (< 30% = good)

RN Turnover

30%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility67.0%

Worse than Avg

Here

67.0%

12.8%

10.8%

Berks

17.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility84.1%

Worse than Avg

Here

84.1%

93.5%

87.5%

Berks

90.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility10.8%

Better than Avg

Here

10.8%

19.5%

20.0%

Berks

19.5%

Residents needing more daily help over time

↓ Lower is better

This Facility22.2%

Worse than Avg

Here

22.2%

13.9%

16.8%

Berks

19.6%

Residents whose walking got worse

↓ Lower is better

This Facility22.0%

Worse than Avg

Here

22.0%

14.1%

17.0%

Berks

19.9%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility25.7%

Worse than Avg

Here

25.7%

19.0%

25.5%

Berks

24.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility44.8%

Worse than Avg

Here

44.8%

79.8%

68.7%

Berks

67.4%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility64.9%

Worse than Avg

Here

64.9%

82.0%

70.0%

Berks

70.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.3%

Better than Avg

Here

0.3%

1.6%

1.4%

Berks

0.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

29findings in history

2penalties

Latest survey: 9 · near PA avg (10.1)

13 complaint-triggered findings

$16,036 in fines

This facility has a concerning pattern of recurring issues, with families filing multiple complaints that triggered 12 of the 24 total deficiencies. The most frequent problems involve safety hazards and accident prevention, resident protection from abuse and neglect, and proper treatment and care delivery. While all deficiencies show correction dates, the repeated nature of safety and abuse protection violations across multiple surveys and complaint investigations suggests ongoing challenges in maintaining consistent care standards.

Jun 10, 2026Routine7 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Jun 10, 2026Complaint2 findings

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 18, 2025Routine3 findings

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 11, 2025Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 19, 2025Complaint2 findings

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Aug 16, 2024Complaint3 findings

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Federal Penalties

Fine

Aug 16, 2024

$8,018

Fine

Aug 16, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Laureldale Skilled Nursing and Rehabilitation Cent

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

184 facilities nationwide

Chain avg rating: 2.4/5 · Rank 68 of 188

Ownership & Management

Owners

Genesis Pm Pa Operations LLC

Owner · Organization

100%

Fc-Gen Operations Investment LLC