Laurelbrooke Personal Care

A resident did not receive required assistance with toileting, transfers, and ambulating during the overnight shift, resulting in the resident being found on the floor.

A resident's support plan was not updated to address the hospice services being provided to the resident.

The administrator failed to provide resident demographic information to a Department agent promptly upon request.

The home failed to re-assess a resident and provide necessary assistance with medication administration following a decline in health.

The home failed to provide timely medical evaluation and care for a resident experiencing health changes, potentially leading to neglect.

The home failed to assist a resident in securing medical care and updating their assessment and support plan following a decline in health status.

Direct care staff person A did not receive training in safe management techniques during the training year.

Staff person A did not receive training in the Older Adults Protective Services Act during the training year.

An electric portable space heater was found in use in the administrator's office.

A resident's most recent medical evaluation was not completed at least annually.

Direct care staff received only 3 hours of the required 12 hours of annual training during the 2023 training year.

Direct care staff did not receive training in required topics including medication self-administration, dementia care, and infection control for the 2023 training year.

Direct care staff did not receive annual training in Older Adult Protective Services Act, resident's rights, or emergency preparedness during the 2023 training year.

The home does not have a system in place to safeguard resident laundry from being lost or misplaced.

The home failed to take appropriate action to secure immediate medical treatment for a resident following an unwitnessed fall with a head injury.

The home failed to report resident medication refusals to the prescriber as required.

The home failed to submit an Act 13 form to the Area Agency on Aging within 48 hours for one abuse allegation and failed to report another allegation of abuse to the agency entirely.

The home did not immediately implement a plan of supervision or suspend a staff person following an allegation of abuse, allowing the staff member to continue providing direct care.