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Nursing HomeMedicaid Investigative

Las Flores Convalescent Hospital

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

14165 Purche Ave., Gardena, CA 90249144 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 27 Google reviews

5
4
3
2
1
Las Flores Convalescent Hospital Nursing Home in Gardena, CA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (31 vs median 13.0)

Bottom 25% in CA · Critically understaffed (RN) · Low staff turnover (stable workforce) · Worst in PACIFIC HEALTHCARE HOLDINGS chain · $77,271 in fines

Source: Medicare data

What this means for your family

While some families have had positive experiences with the physical therapy team, the frequency of reports regarding medical neglect and bedsores is deeply concerning. If you choose this facility, you must implement a rigorous schedule of unannounced visits to monitor hygiene and ensure staff are responding to your loved one's needs promptly.

Google Reviews

Google Reviews

27 reviews on Google
Families considering Las Flores Convalescent Hospital should exercise extreme caution due to serious allegations of medical neglect, including untreated bedsores and failure to respond to emergencies. While some family members praise the compassionate physical therapy and professional care for post-surgery recovery, there is a significant pattern of complaints regarding poor communication, unresponsiveness to phone calls, and restrictive visitation policies.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate post-surgery rehabilitation
  • Effective physical therapy services
  • Cleanliness in specific resident rooms
  • Polite staff members in certain instances

Concerns

  • Medical neglect and untreated bedsores (mentioned by 2 reviewers)
  • Unresponsive communication and difficulty reaching staff (mentioned by 4 reviewers)
  • Rude or unprofessional staff behavior (mentioned by 3 reviewers)
  • Restrictive or difficult visitation processes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(1)'19(5)'21(3)'23(1)'25(3)'26(2)

Distribution · 28 analyzed

5
12
4
3
3
0
2
0
1
13

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about your post-surgery rehab and physical therapy; could you tell us more about how that program is structured for new residents?
  • 2How does the nursing team ensure that skin integrity and wound care are closely monitored for every resident?
  • 3What is the best way for our family to stay in regular contact with the nursing staff and receive updates on our loved one's condition?
  • 4Could you walk us through the meal service and how you ensure the dining experience is both nutritious and enjoyable for the residents?
  • 5What are the current policies regarding visiting hours, and how do you encourage family involvement in daily life?
  • 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The staff at Las Flores gave my mother compassionate and professional care after an unexpected surgery. The physical therapists helped her successfully transition from post-op to recovering at home.

Rehab patient's family · 2025★★★★★

At La Flores my husband was neglected and full of bedsore and now he is very ill and I want the world to know just how nasty they were

Long-term resident's family · 2025☆☆☆☆

My dad love is there. He never complained hospital, always smelling good. And always clean, keep up the good and work, you're the best.

Long-term resident's family · 2024★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.25hrs
33%
Registered nurses for medical care
Total Nursing
3.88hrs
95%
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility72.2%
Worse than Avg
Here
72.2%
US
93.4%
CA
98.6%
Los angeles
99.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility72.4%
Worse than Avg
Here
72.4%
US
95.5%
CA
98.2%
Los angeles
97.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
19.4%
CA
10.7%
Los angeles
9.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.8%
Worse than Avg
Here
20.8%
US
14.4%
CA
10.4%
Los angeles
12.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.6%
Worse than Avg
Here
13.6%
US
5.3%
CA
4.1%
Los angeles
4.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility38.9%
Worse than Avg
Here
38.9%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility44.5%
Worse than Avg
Here
44.5%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

31deficiencies
6penalties
Well above state avg (15.4)
30 complaint-triggered
$77,271 in fines

Las Flores Convalescent Hospital has generated substantial concern with families filing 29 complaint reports, triggering multiple federal investigations for serious safety and care issues. The facility repeatedly struggles with accident prevention and safety supervision, medication management, and abuse prevention protocols. While all 105 identified deficiencies show correction dates, the persistent pattern of safety hazards and multiple reports of suspected abuse or neglect across recent years should prompt careful consideration before placement.

Mar 5, 2026Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 5, 2025Complaint
2
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Jul 29, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 3, 2025Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Mar 7, 2025Routine
30
0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0770Potential for harm · PatternCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · PatternCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0907Potential for harm · PatternCorrected

Environmental Deficiencies

Provide enough space and equipment to meet each resident's needs

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Nov 1, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Federal Penalties

Fine

Mar 5, 2026

$30,135

Fine

Dec 5, 2025

$33,120

Fine

Oct 17, 2024

$31,811

Payment Denial

Oct 17, 2024

3-day denial

Fine

May 8, 2024

$12,340

Payment Denial

May 8, 2024

4-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Las Flores Convalescent Hospital

Organization Type

for profit

Chain Affiliation

Chain Name

Pacific Healthcare Holdings

Chain Size

15 facilities nationwide

Chain avg rating: 2.3/5 · Rank 14 of 15 (Worst)

Ownership & Management

Owners

Pacific Healthcare Holdings, INC.

Owner · Organization

51%

Greenspoon, Aryen

Owner

49%

Rechnitz, Tamar

Owner (parent company)

51%

Key personnel

Greenspoon, AryenW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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