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Nursing HomeMedicaid Investigative

Camino Healthcare

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

13922 Cerise Avenue, Hawthorne, CA 9025099 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 663 Google reviews

5
4
3
2
1

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (31 vs median 13.0)

Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · $9,110 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for families prioritizing cleanliness and high-quality rehabilitation therapy. The staff is exceptionally well-regarded for their compassion, though you should verify communication protocols during transitions of care to ensure your specific concerns are always addressed.

Google Reviews

Google Reviews

663 reviews on Google
Families considering Camino Healthcare can expect a highly clean, well-maintained facility with a staff frequently praised for being warm, attentive, and professional. While the majority of reviews highlight exceptional rehabilitation services and a welcoming atmosphere, one critical review alleges severe negligence and poor communication.

Quality Themes

Tap a score for details
Food9.0Staff9.5Clean10.0Activities8.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Exceptionally clean and well-lit environment
  • Warm, compassionate, and attentive nursing staff
  • High-quality, personalized rehabilitation and therapy programs
  • Welcoming and professional administrative/reception team

Concerns

  • Allegations of negligence and poor communication

Rating Trends

Tap a year to see what changed

2345.02025(161)4.92026(61)

Distribution · 222 analyzed

5
213
4
8
3
0
2
0
1
1
37 reviews posted between Jun 3, 2025Jun 13, 2025 · 37 were 5-star
23 reviews posted between Jun 30, 2025Jul 11, 2025 · 22 were 5-star
23 reviews posted between Jun 23, 2025Jul 4, 2025 · 23 were 5-star

How They Respond to Reviews

70%response rate
Good

The owner provides highly personalized responses that frequently use the reviewer's name and mirror specific details mentioned in the review, such as cleanliness, staff names, or renovations. They maintain a warm, professional, and appreciative tone across almost all interactions.

Questions for Your Tour

  • 1We've heard such wonderful things about how clean and bright the facility is; could you show us some of the common areas where residents spend their time?
  • 2The administrative team seems very professional and welcoming; how do you typically handle communication with families regarding a resident's daily updates?
  • 3We are interested in the rehabilitation programs here; could you tell us more about how the therapy sessions are personalized for each resident?
  • 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
  • 5What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
  • 6We noticed there have been some recent state inspections; what specific steps is the nursing team taking to address previous findings and improve care quality?

Personalized based on this facility's data


Key Review Excerpts

The facility is extremely clean and ran very professionally. Excellent place to have a loved one recovery.

Client of a resident · 2025★★★★★

Their in-house therapy program is exceptional—skilled physical, occupational, and speech therapists work hands-on with patients, crafting customized rehab plans that genuinely help individuals regain strength and independence.

Rehab patient/Family · 2025★★★★★

I was met with pleasantry, greeting with a smile. The front desk receptionist displayed kindness courtesy, And a great deal of respect. The staff that we're working. The staff working the hallways were also pleasant and courteous, And also displayed a smile as well.

Visitor/Family member · 2026★★★★★
Source: 663 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.37hrs
50%
Registered nurses for medical care
Total Nursing
4.12hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
19.5%
CA
13.7%
Los angeles
10.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
15.5%
CA
11.7%
Los angeles
11.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
19.4%
CA
10.7%
Los angeles
9.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility88.0%
Worse than Avg
Here
88.0%
US
95.5%
CA
98.2%
Los angeles
97.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.4%
Worse than Avg
Here
15.4%
US
15.3%
CA
10.5%
Los angeles
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.2%
Mixed vs Avgs
Here
92.2%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.5%
Mixed vs Avgs
Here
88.5%
US
79.8%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.7%
Worse than Avg
Here
3.7%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
1penalties
Above state avg (15.4)
32 complaint-triggered
$9,110 in fines

Camino Healthcare has significant ongoing concerns with families frequently filing complaints that triggered half of its 66 deficiencies across 25 surveys. The facility repeatedly struggles with accident prevention and safety supervision, infection control, and medication management, with these issues persisting across multiple years despite corrections. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests systemic challenges that families should carefully consider.

Apr 3, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 13, 2026Routine
13
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Feb 17, 2026Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 1, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 10, 2025Complaint
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 7, 2025Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Federal Penalties

Fine

Aug 7, 2025

$9,110

Ownership & Operations

Who Operates This Facility

Owner / Operator

Camino Healthcare

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 244 of 328

Ownership & Management

Owners

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Forsgren, MichaelManaging Control - Governing BodyPatel, ParyusManaging Control - Governing BodyWillits, AdamOfficer / DirectorBurnam, SoonOfficer / DirectorKeetch, ChadOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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