Camino Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 663 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (31 vs median 13.0)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · $9,110 in fines
What this means for your family
This facility is an excellent choice for families prioritizing cleanliness and high-quality rehabilitation therapy. The staff is exceptionally well-regarded for their compassion, though you should verify communication protocols during transitions of care to ensure your specific concerns are always addressed.
Google Reviews
Google Reviews
663 reviews on Google“Families considering Camino Healthcare can expect a highly clean, well-maintained facility with a staff frequently praised for being warm, attentive, and professional. While the majority of reviews highlight exceptional rehabilitation services and a welcoming atmosphere, one critical review alleges severe negligence and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-lit environment
- Warm, compassionate, and attentive nursing staff
- High-quality, personalized rehabilitation and therapy programs
- Welcoming and professional administrative/reception team
Concerns
- Allegations of negligence and poor communication
Rating Trends
Tap a year to see what changed
Distribution · 222 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and mirror specific details mentioned in the review, such as cleanliness, staff names, or renovations. They maintain a warm, professional, and appreciative tone across almost all interactions.
Questions for Your Tour
- 1We've heard such wonderful things about how clean and bright the facility is; could you show us some of the common areas where residents spend their time?
- 2The administrative team seems very professional and welcoming; how do you typically handle communication with families regarding a resident's daily updates?
- 3We are interested in the rehabilitation programs here; could you tell us more about how the therapy sessions are personalized for each resident?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 5What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
- 6We noticed there have been some recent state inspections; what specific steps is the nursing team taking to address previous findings and improve care quality?
Personalized based on this facility's data
Key Review Excerpts
“The facility is extremely clean and ran very professionally. Excellent place to have a loved one recovery.”
“Their in-house therapy program is exceptional—skilled physical, occupational, and speech therapists work hands-on with patients, crafting customized rehab plans that genuinely help individuals regain strength and independence.”
“I was met with pleasantry, greeting with a smile. The front desk receptionist displayed kindness courtesy, And a great deal of respect. The staff that we're working. The staff working the hallways were also pleasant and courteous, And also displayed a smile as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Camino Healthcare has significant ongoing concerns with families frequently filing complaints that triggered half of its 66 deficiencies across 25 surveys. The facility repeatedly struggles with accident prevention and safety supervision, infection control, and medication management, with these issues persisting across multiple years despite corrections. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests systemic challenges that families should carefully consider.
Apr 3, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 13, 2026Routine13
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 17, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 1, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 10, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 7, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Aug 7, 2025
$9,110
Ownership & Operations
Who Operates This Facility
Camino Healthcare
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 244 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
663 reviews from families & visitors
Official Website
Visit caminohealthcare.net
Medicare data downloads
Original nursing home datasets
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