Landmark of Lake Charles
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 171 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 7)
- High staff turnover (62%)
Below average in LA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · No penalties on record
What this means for your family
This facility is highly regarded for its cleanliness and effective physical therapy programs, making it a strong candidate for short-term rehab. However, families should be aware of reports regarding the security of personal property and are advised to keep a close inventory of their loved one's belongings.
Google Reviews
Google Reviews
171 reviews on Google“Landmark of Lake Charles is widely praised for its cleanliness, modern facility, and friendly, professional staff. Many families express satisfaction with the care their loved ones receive, particularly noting improvements in physical therapy and a welcoming, odor-free environment. However, a few reviewers have raised concerns regarding inconsistent compassion from some staff members and serious issues concerning the security of residents' personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free facility
- Professional and friendly nursing/support staff
- Effective physical and occupational therapy programs
- Welcoming and organized visitor experience
Concerns
- Theft of resident personal property/money (mentioned by 2 reviewers)
- Inconsistent staff compassion and bedside manner (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 142 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much care you put into responding to feedback from families; how does the management team use that feedback to improve daily care for residents?
- 2The facility looks incredibly clean and well-maintained; what are your specific protocols for ensuring the environment stays fresh and odor-free?
- 3How do you ensure that all resident belongings and personal funds are kept secure and accounted for within the facility?
- 4What steps are taken to ensure that every staff member provides a consistent level of compassion and personalized attention to each resident?
- 5Can you tell us more about how the physical and occupational therapy programs are integrated into a resident's weekly routine?
- 6What is the protocol for handling medical emergencies or changes in health status during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My Dad is up walking on his walker now and m... I had the biggest smile seeing this as he positioned himself upright to eat his meal.”
“Finally a nursing home that constantly communicates about your Loved Ones needs and desires!!!”
“I was not happy at first but now it is getting better thanks have a bless an wonderful day”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
10
measures
4
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring problems, particularly with resident assessment and care planning issues that have persisted across all four surveys from 2023 to 2025. Families have filed complaints that triggered inspections, resulting in findings related to care planning and staffing shortages. While the facility has corrected each cited deficiency, the repeated violations in assessment accuracy, food safety, and respiratory care suggest ongoing quality control challenges that families should carefully consider.
Sep 10, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 1, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Sep 25, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 25, 2023Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Landmark of Lake Charles
for profit
Chain Affiliation
The Beebe Family
49 facilities nationwide
Chain avg rating: 2.6/5 · Rank 31 of 48
Ownership & Management
Owners
David & Felicia Stallard Child Tr
Owner · Organization
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua
Owner · Organization
Gerard and Alison Danos Childrens Tr
Owner · Organization
Joseph & Alison Sadler Children Tr
Owner · Organization
Medico LLC
Owner · Organization
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
171 reviews from families & visitors
Official Website
Visit landmarklakecharles.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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