Landmark of Desoto
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 89 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 6)
- High staff turnover (60%)
- High RN turnover (62%)
Below average in MS · Below recommended RN staffing · Below chain average · $10,527 in fines
What this means for your family
Landmark of DeSoto has shown a strong trend of positive feedback in recent years, particularly regarding cleanliness and the friendliness of the nursing staff. However, because there are historical and occasional reports of unprofessionalism and serious care concerns, we recommend scheduling an unannounced visit to observe staff interactions and asking the administration directly about their protocols for handling resident complaints and medical emergencies.
Google Reviews
Google Reviews
89 reviews on Google“Landmark of DeSoto receives high praise for its cleanliness, friendly staff, and effective rehabilitation services. While many families express relief and satisfaction with the care their loved ones receive, a minority of reviewers have raised serious concerns regarding unprofessional conduct, poor communication, and quality of care issues. Families should conduct a thorough tour and ask pointed questions about staffing and incident management to ensure it meets their specific needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free facility environment
- Friendly and welcoming nursing and support staff
- Effective physical therapy and rehabilitation programs
- Attentive and professional administrative communication
Concerns
- Unprofessional or rude staff interactions (mentioned by 3 reviewers)
- Poor quality of food (mentioned by 2 reviewers)
- Serious allegations of neglect or poor care standards (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how clean and odor-free the facility is; how do you maintain that standard of cleanliness daily?
- 2I noticed the administration is very responsive to feedback; how does the leadership team involve families in addressing care concerns?
- 3What specific steps are being taken to improve the variety and nutritional quality of the dining options for residents?
- 4Can you tell us more about the physical therapy programs and how they help residents regain their independence?
- 5How does the nursing team ensure that every resident's specific medical needs are met during overnight hours or emergencies?
- 6What kind of daily social activities or group outings are available to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs at Landmark of Desoto have provided the most thorough and compassionate personal care of all. No nursing facility is perfect, but the loving care she receives at Landmark makes all the difference.”
“I was really worried about him going to a nursing home/rehab facility because of all the horror stories you hear about patients getting neglected, but that is so not the case with Landmark. They have been wonderful!”
“The staff is very friendly and I love the facility from the front door to where I ended up at ,(awesome)”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring deficiencies across multiple surveys, with care planning issues appearing three times and electrical system problems twice between 2022-2024. The most recent October 2024 survey found nine deficiencies spanning care planning, medication management, pressure ulcer prevention, and resident rights. While all issues have reported correction dates, the repeated nature of problems in core care areas suggests ongoing challenges with maintaining consistent quality standards.
Oct 30, 2024Routine9
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 17, 2023Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 28, 2022Routine3
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Oct 30, 2024
$5,263
Fine
Oct 30, 2024
$5,264
Ownership & Operations
Who Operates This Facility
Landmark of Desoto
for profit
Chain Affiliation
The Beebe Family
48 facilities nationwide
Chain avg rating: 2.6/5 · Rank 30 of 48
Ownership & Management
Owners
Elton G Beebe Sr Irrv Grndchildrens Tr
Owner · Organization
Health Care Services, INC.
Owner · Organization
Pathway Management INC
Owner · Organization
Beebe, Bobby
Owner
Beebe, Elton
Owner
Sadler, Alison
Owner
Stallard, Felicia
Owner
Elton G. Beebe Sr Irrv Childrens Tr
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
Official Website
Visit landmarkofdesoto.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Diversicare of Southaven
2.1 miNursing Home · Southaven, MS
Desoto Healthcare Center
3.4 miNursing Home · Southaven, MS
Graceland Rehabilitation and Nursing Care Center
5.3 miNursing Home · Memphis, TN
Allenbrook Nursing and Rehabilitation Center
10.6 miNursing Home · Memphis, TN