Lakeview Terrace Rehab and Health Care Center
Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 131 Google reviews
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What this means for your family
Lakeview Terrace offers a beautiful, active environment for independent living, but families should be cautious regarding the long-term transition process. We strongly recommend asking management for specific data on memory care availability and waitlists before committing, as some families have reported difficulty accessing higher levels of care when needed.
Google Reviews
Google Reviews
131 reviews on Google“Lakeview Terrace is a large, amenity-rich retirement community that receives high praise for its beautiful grounds, variety of services, and active social environment. While many residents and visitors enjoy the lifestyle, some families have raised significant concerns regarding the transition from independent living to memory care and assisted living, citing limited availability and management issues.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- Extensive amenities including fitness center and golf
- Friendly and attentive staff
- Active social and community environment
Concerns
- Inadequate memory care and assisted living capacity (mentioned by 2 reviewers)
- Management promises not being met (mentioned by 2 reviewers)
- Dining service and food quality issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how beautiful and well-maintained the grounds are; could you show us some of the outdoor areas where residents enjoy spending time?
- 2With the high staffing ratings you have, how does that extra attention translate to the daily care and personalized attention each resident receives?
- 3We noticed the fitness center and golf amenities are a highlight here; what kind of daily social activities or community events are available to keep residents engaged?
- 4Could you tell us more about the dining experience, specifically how the menu is planned and how you ensure food quality remains consistent?
- 5Since we are looking closely at specialized care, what specific protocols or dedicated spaces do you have in place for residents needing memory care support?
- 6How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“This place has been an absolute nightmare for my family. They do not have enough memory care and assisted living quarters to match all the villas they are building. It might be great for the first several years, but as soon as your loved ones need more assistance, they fail miserably.”
“Very nice place with alot of accommodations. The wait staff for the dining area and the food menu could use improvement. The staff aren't very friendly or attentive and the food is usually luke warm”
“While we met many many residents in that time that have become dear friends,many of the promises made by management never materialized......and in the end were significant enough to warrant our leaving.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
All 17 deficiencies across three surveys have been corrected by the facility, indicating responsiveness to regulatory oversight. The most recurring issues involve resident care planning and assessments, infection control, and emergency preparedness protocols. Problems appear to be addressed rather than persisting, with deficiencies spanning administrative processes, safety systems, and clinical care areas, suggesting the need for systematic quality improvements.
Oct 2, 2025Routine7
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 10, 2024Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Mar 16, 2023Routine5
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Lakeview Terrace Rehab and Health Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
131 reviews from families & visitors
Official Website
Visit lakeviewterrace.com
Medicare data downloads
Original nursing home datasets
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