Lakeview Health Care & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (11 vs median 10)
- High staff turnover (65%)
- High RN turnover (60%)
Bottom 25% in MO · Critically understaffed (RN) · Worst in CIRCLE B ENTERPRISES chain · $76,206 in fines
What this means for your family
While the facility has received praise for end-of-life care, the recurring reports of severe understaffing and lack of basic cleanliness are major red flags. If you are considering this facility, perform an unannounced visit to check the state of resident rooms and observe staff-to-patient interaction levels during off-peak hours.
Google Reviews
Google Reviews
10 reviews on Google“Lakeview Health Care & Rehabilitation Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding cleanliness, staffing shortages, and medical responsiveness. While some families appreciate the end-of-life care and specific helpful staff members, others report severe neglect, including unhygienic living conditions and failures to address urgent medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Helpful individual staff members
- Efficient transportation services
Concerns
- Severe understaffing leading to neglect (mentioned by 3 reviewers)
- Poor facility cleanliness and lack of housekeeping (mentioned by 2 reviewers)
- Inconsistent or poor quality of nursing care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the compassion shown during end-of-life care here; how does your team approach providing emotional support to families during those difficult transitions?
- 2With the recent focus on improving facility standards, what specific steps is the housekeeping team taking to ensure the resident rooms and common areas are kept clean and comfortable?
- 3Could you tell me more about how the nursing team manages medication schedules and ensures that every dose is administered accurately and on time?
- 4What does a typical day look like for residents in terms of organized activities and social events to keep them engaged?
- 5How does the facility handle communication between the nursing staff and family members regarding daily health updates or changes in care?
- 6What is the protocol for handling medical emergencies after hours, and how quickly can a physician be reached if a resident's condition changes?
Personalized based on this facility's data
Key Review Excerpts
“Great end of life care for my Dad. The staff were great to work with. They were kind, gentle, and professional.”
“I’m actually embarrassed that My Father has to be in this facility.. I have no say so.. HOWEVER… His room is Always A MESS.. I ask for a broom, dustpan, clean trash bags etc.. and the lady had the Nerve to get an attitude saying “we can’t do that, there’s no housekeeper”..”
“The nurses arent necessarily rude or anything. They just seem so over worked and under staffed that people cant get the attention they need. Ive had medical issue for several days, and cant get anyone to help.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
12
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 5 complaint-triggered deficiencies from families reporting issues including pressure ulcer care, abuse/neglect reporting, care planning, and infection control. The most recurring problems involve fire safety systems, infection control, and care planning standards. While all deficiencies show correction dates, the facility has struggled with consistent compliance across multiple surveys from 2021-2024, suggesting ongoing operational challenges that families should carefully evaluate.
Mar 31, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 8, 2026Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jul 1, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 1, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 10, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 12, 2024Routine18
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Jul 1, 2024
$49,335
Fine
Jun 27, 2023
$26,871
Ownership & Operations
Who Operates This Facility
Lakeview Health Care & Rehabilitation Center
for profit
Chain Affiliation
Circle B Enterprises
36 facilities nationwide
Chain avg rating: 2.3/5 · Rank 28 of 29 (Worst)
Ownership & Management
Owners
Circle B Enterprises Holding Company INC
Owner · Organization
Bedell, Bryan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit lakeviewhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.