Ashley Manor Health & Rehabilitation
Strong Medicare quality ratings; families often praise clean, odor-free environment. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
Ashley Manor is highly regarded for its clean environment and professional, welcoming staff, making it a strong candidate for your consideration. However, as some reviewers have noted a need for more CNA support, I recommend asking the administration specifically about their current staffing ratios and how they manage team coverage during peak hours.
Google Reviews
Google Reviews
16 reviews on Google“Ashley Manor Health & Rehabilitation is consistently praised for its clean, odor-free environment and welcoming, professional staff. While visitors appreciate the active engagement of residents and the facility's safety protocols, there is a noted need for increased staffing levels to better support the care team.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Friendly and professional staff
- Active resident engagement
- Strong safety and security protocols
Concerns
- Insufficient CNA staffing levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that you have a 4-star rating for health inspections, what specific protocols do you have in place to maintain such high standards of cleanliness and safety?
- 2I noticed that staffing levels are a common topic for families; how do you ensure that your CNA team is able to provide consistent, attentive care to all 52 residents throughout the day?
- 3With your strong focus on resident engagement, could you walk me through what a typical afternoon of activities looks like for someone who enjoys socializing?
- 4Since you have a 4-star CMS rating, what are the primary areas you are currently focusing on to further improve the quality of life for your residents?
- 5In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?
- 6How do you balance the needs of your residents with your current staffing capacity to ensure that no one feels overlooked during busy times of the day?
Personalized based on this facility's data
Key Review Excerpts
“The staff have nice caring tones and it doesn't smell as bad as other care homes. They are very helpful, i have not had any problems. And when talking to the staff about my uncle, they don't make me feel like I am a nuisance.”
“It was very clean staff was polite and professional. There was Bingo going on about 10 residents participating and enjoying themselves.”
“Ashley Manor was clean, had attentive friendly staff, and were engaged with the residents. This is a care facility I would fully consider for a family member.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ashley Manor shows a concerning pattern of recurring fire safety and infection control deficiencies across all three surveys, with fire safety issues (sprinkler systems, alarms, emergency lighting) appearing repeatedly and still uncorrected as of January 2025. The facility also has ongoing problems with nursing staffing levels and infection prevention programs. While all violations are marked as corrected by the provider, the persistence of similar safety issues across multiple years suggests systemic challenges that families should carefully evaluate before choosing this facility.
Jan 15, 2025Routine10
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 9, 2023Routine27
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jun 24, 2022Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Ashley Manor Health & Rehabilitation
for profit
Chain Affiliation
Mo Op Holdco, LLC
9 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 9 (Best)
Ownership & Management
Owners
Mo Op Holdco, LLC
Owner · Organization
Lichtenstein, Eli
Owner (parent company)
Mandelbaum, Chaim
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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