Lakeside Health & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 11.0)
- High staff turnover (60%)
- High RN turnover (60%)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Worst in SUMMIT HEALTHCARE CONSULTING chain · $58,500 in fines
What this means for your family
Lakeside Health & Rehab is highly regarded for its compassionate staff and clean environment, making it a strong candidate for those prioritizing a welcoming atmosphere. However, because some families have reported issues with food quality and call light response times, we recommend asking specifically about their current staffing ratios during evening and weekend shifts.
Google Reviews
Google Reviews
34 reviews on Google“Lakeside Health & Rehab Center receives consistent praise for its friendly, attentive staff and clean, well-maintained environment. While many families express deep gratitude for the compassionate care their loved ones receive, there are isolated reports of concerns regarding food quality and responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing and CNA staff
- Clean and well-maintained facility
- Effective communication with families
- Supportive transition and rehab services
Concerns
- Poor food quality (mentioned by 2 reviewers)
- Unresponsive call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to family feedback online; how do you incorporate that family input into your daily care plans?
- 2With the current staffing levels, what specific protocols do you have in place to ensure that resident call lights are answered promptly?
- 3We understand that dining is a major part of the resident experience; what steps are you taking to improve the quality and variety of the meals served here?
- 4Given the recent health inspection findings, what specific changes have you implemented to improve your clinical outcomes and safety standards?
- 5What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation?
- 6How does your nursing team coordinate with local hospitals to ensure a seamless transition and high-quality medical care during an emergency?
Personalized based on this facility's data
Key Review Excerpts
“We had some concerns when Mom first arrived, and they were addressed immediately and kindly - they were understanding and didn’t make us feel like we were being a nuisance.”
“The nurses who attended to my mother were truly amazing. They treated her with kindness, compassion, and respect, as if she were their ow”
“I want to start off by saying, no facility is perfect. Healthcare as a whole has changed dramatically. However I have to give credit to Lakeside Health and Rehab in Carlinville.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
2
measures
11
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering nearly half of the 31 deficiencies found across 12 surveys, indicating ongoing resident or family concerns. The facility shows recurring problems with accident prevention and safety supervision (cited 5 times), nursing staffing levels, and medication management. While all violations have correction dates, the persistent pattern of safety issues and complaint-driven citations suggests families should carefully evaluate current conditions during any visit.
Apr 15, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 13, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 10, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 11, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Mar 28, 2025Routine6
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Mar 28, 2025Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Federal Penalties
Fine
Sep 10, 2025
$161,085
Fine
Mar 7, 2025
$27,583
Fine
Jan 30, 2025
$10,793
Ownership & Operations
Who Operates This Facility
Lakeside Health & Rehab Center
for profit
Chain Affiliation
Summit Healthcare Consulting
9 facilities nationwide
Chain avg rating: 2.9/5 · Rank 9 of 9 (Worst)
Ownership & Management
Owners
Sc Illinois Holdco LLC
Owner · Organization
Apogee Tr
Owner (parent company) · Organization
Sc Illinois I Tbd Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit lakeside-hrc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.