Lakehouse Healthcare & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 159 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (23 vs median 6.5)
Bottom 25% in MN · Below recommended RN staffing · No penalties on record
What this means for your family
While Lakehouse has a dedicated physical therapy team and a clean facility, the recurring reports of slow response times to call lights and medication errors are significant red flags. If you choose this facility, ensure you have a plan for frequent, consistent monitoring of your loved one's care, especially during nights and weekends.
Google Reviews
Google Reviews
159 reviews on Google“Lakehouse Healthcare & Rehabilitation Center receives polarized feedback, with many visitors praising the friendly staff and clean environment, while others report serious concerns regarding neglect, slow response times, and poor communication. While some families highlight successful rehab outcomes and compassionate end-of-life care, multiple reviewers have documented alarming issues such as unanswered call lights, medication errors, and unprofessional conduct. Families considering this facility should be aware of these inconsistencies and conduct thorough, unannounced visits.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming front-desk staff
- Clean and well-maintained facility
- Effective physical therapy services
- Compassionate end-of-life care
Concerns
- Excessively slow response to call lights (mentioned by 6 reviewers)
- Understaffing and lack of supervision (mentioned by 5 reviewers)
- Medication management and delivery errors (mentioned by 3 reviewers)
- Poor food quality and allergy management (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 164 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With 260 residents, how does the staff ensure that call lights are answered promptly and that residents receive timely assistance throughout the day?
- 3Given the recent focus on medication management, what specific protocols or double-check systems do you have in place to ensure accuracy for residents?
- 4I understand that dietary needs are complex; how do you manage specific food allergies and ensure that meal quality meets the nutritional requirements of your residents?
- 5Since you have a strong physical therapy program, how do you balance those rehabilitative services with the need for consistent supervision and social engagement for residents?
- 6What steps are being taken to address the recent health inspection findings to ensure a higher standard of care moving forward?
Personalized based on this facility's data
Key Review Excerpts
“The call for help rings and rings and no one comes. Meds not delivered on time, attendants do not respond or there are not enough of them.”
“Lakehouse was neither equipped nor staffed to provide acceptable transitional care after a joint replacement. We arrived from the hospital and sat in the patient's room for 90 minutes without contact.”
“Kitchen staff repeatedly ignored my wife's food allergies which, not to put too fine a point on it, could get someone killed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Recent complaints triggered multiple deficiencies in basic life support, infection control, and environmental safety, with families regularly filing reports about care concerns. This facility has persistent issues with care planning, medication management, and fire safety systems that recur across surveys despite correction claims. While deficiencies are marked as corrected, the pattern of repeated problems in essential areas suggests ongoing quality challenges families should investigate thoroughly before considering placement.
Mar 10, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Aug 15, 2025Routine23
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper storage of liquid oxygen.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 15, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 18, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Lakehouse Healthcare & Rehabilitation Center
for profit
Ownership & Management
Owners
Lake Harriet Operator Holdings LLC
Owner · Organization
Ccp Mn Holdings, LLC
Owner (parent company) · Organization
Glen Holdco LLC
Owner (parent company) · Organization
Harmony Holdings 2005, LLC
Owner (parent company) · Organization
Highview Holdco LLC
Owner (parent company) · Organization
Ib Mimi 2022 Family Trust
Owner (parent company) · Organization
Jk 2022 Family Trust
Owner (parent company) · Organization
Lighthouse Holdings 2016, LLC
Owner (parent company) · Organization
Mimi Holdco LLC
Owner (parent company) · Organization
Ml Milano 2022 Family Trust
Owner (parent company) · Organization
Mn Holdings 101 LLC
Owner (parent company) · Organization
Mn V Associates LLC
Owner (parent company) · Organization
Sshg Family Grantor Trust
Owner (parent company) · Organization
Ydn Family Grantor Trust
Owner (parent company) · Organization
Gottesman, Daniel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
159 reviews from families & visitors
Official Website
Visit lakehousehc.com
Medicare data downloads
Original nursing home datasets
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