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Nursing HomeMedicaid Top Rated

Lake Ridge Care Center of Buffalo, INC.

Strong Medicare quality ratings; families often praise compassionate hospice care. Still worth an in-person visit.

310 Lake Boulevard, Buffalo, MN 5531356 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 15 Google reviews

5
4
3
2
1
Lake Ridge Care Center of Buffalo, INC. Nursing Home in Buffalo, MN — Street View
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What this means for your family

While some residents report positive rehab experiences, the recurring reports of neglect and understaffing are significant red flags. If you consider this facility, we strongly recommend conducting unannounced visits and asking specifically about current nurse-to-patient ratios and their process for handling family complaints.

Google Reviews

Google Reviews

15 reviews on Google
Lake Ridge Care Center receives highly polarized reviews, with some families praising the compassionate hospice and nursing staff, while others report severe neglect and unprofessional behavior. Critical concerns include chronic understaffing, poor communication regarding medical care, and issues with facility cleanliness. Potential families should be aware of the significant inconsistency in the quality of care provided.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean3.0Activities2.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Compassionate hospice care
  • Friendly and welcoming staff
  • Strong teamwork among nursing personnel
  • Warm, family-like environment

Concerns

  • Chronic understaffing leading to neglect (mentioned by 3 reviewers)
  • Rude or unprofessional staff behavior (mentioned by 3 reviewers)
  • Poor communication regarding medical care and billing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(4)5.02018(1)2.22019(5)1.02021(1)3.02022(1)3.32023(3)5.02025(2)

Distribution · 17 analyzed

5
7
4
1
3
1
2
2
1
6

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through their responses; how does that same level of communication translate to how families are updated on a resident's daily medical care?
  • 2We have heard such lovely things about the compassionate hospice care and the warm, family-like environment here; how do you ensure that sense of closeness is maintained during busy shifts?
  • 3Since the nursing team seems to have such strong teamwork, what specific protocols are in place to ensure that every resident's medication needs are managed accurately and timely?
  • 4What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
  • 5In the event of a medical emergency after hours, what is the specific process for notifying the family and ensuring the resident receives immediate care?
  • 6Maintaining a clean and comfortable environment is so important to us; could you tell us more about your current cleaning schedules and how you maintain the facility's upkeep?

Personalized based on this facility's data


Key Review Excerpts

The staff were so amazing and kind. The staff are very hard workers and I can best describe this nursing home as a well oiled machine.

Rehab patient · 2023★★★★

My father was sent here for rehab ended up in hospital twice from their neglect and is now home on hospice care from that neglect.

Long-term resident's family · 2021☆☆☆☆

They berate residents into trying to give them financial control, and deliberately mis-bill insurance in attempts to get the residents to pay higher rates out of pocket.

Long-term resident's family · 2017☆☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.27hrs
OK
Registered nurses for medical care
Total Nursing
4.39hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
19.5%
MN
12.5%
Wright
17.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
14.4%
MN
18.6%
Wright
17.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MN
4.3%
Wright
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.4%
MN
17.0%
Wright
18.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.7%
Better than Avg
Here
15.7%
US
19.4%
MN
24.5%
Wright
24.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MN
97.3%
Wright
92.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
MN
82.7%
Wright
80.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MN
88.3%
Wright
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Mixed vs Avgs
Here
1.5%
US
1.6%
MN
1.8%
Wright
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.0)
1 complaint-triggered

This facility had a complaint-triggered inspection in December 2024 regarding medication errors, indicating families filed reports about care concerns. The most recurring issues involve fire safety and smoke barrier deficiencies, resident rights violations, and building safety problems. While older deficiencies from 2023-2024 appear corrected, newer issues from early 2025 remain uncorrected with only correction plans in place, suggesting ongoing safety and compliance challenges.

Jan 8, 2026Routine
7
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Dec 6, 2024Complaint
1
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 6, 2024Routine
5
0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Oct 18, 2023Routine
3
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0034Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lake Ridge Care Center of Buffalo, INC.

Organization Type

nonprofit

Chain Affiliation

Chain Name

Cassia

Chain Size

16 facilities nationwide

Chain avg rating: 4.6/5 · Rank 9 of 16 (Best)

Ownership & Management

Owners

Elim Care INC

Owner · Organization

100%

Key personnel

Nelson, JasonW-2 Managing EmployeeLeff, WilliamOfficer / DirectorNye, GeraldOfficer / DirectorPeterson, RolandOfficer / DirectorTangedahl, GuyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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