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Nursing Home · Spring Park, MN
4527 Shoreline Drive, Spring Park, MN 55384
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 60 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Lake Minnetonka Shores has a strong overall Medicare rating. Medicare reports an average of 1.31 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.5 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Lake Minnetonka Shores (often referred to as Harrison Bay in reviews) is praised for its beautiful, modern facilities, scenic views, and generally warm, attentive staff. However, families should be aware of significant concerns regarding memory care staffing levels and the reliance on temporary agency workers, which has led to reports of poor care standards in that specific unit.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Most reviewers praise the warmth and professionalism of the staff, though memory care staffing is a major point of contention.
Families report that staff communicate well regarding individual resident needs.
Multiple reviewers describe the facility as beautiful and well-maintained, though one memory care visitor reported disgusting conditions.
Reviews are polarized, with one resident praising the food while another describes it as a disgrace.
Reviewers mention positive exercise programs and interactive community opportunities.
A specific, critical review highlights severe staffing shortages and poor care quality in the memory care unit.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The nursing staff is very warm and very resident-oriented -- we know their paperwork burdens are large, but they still take time for residents.”
“Memory care facility at Harrison Bay is absolutely the worst. They have no staff and most of what they do have are temps from outside agencies.”
“The manager, Chris, at Harrison Bay is so helpful, kind, and knowledgeable. And the building is beautiful and well-maintained.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents whose walking got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Lake Minnetonka Shores has 15 deficiencies across two surveys with no complaint-triggered issues, suggesting families haven't filed formal reports. The facility shows problems primarily with building safety systems, infection control, and resident rights protections. All deficiencies have correction dates from the facility, though it's unclear if improvements were verified through follow-up inspections.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Federal Penalties
Fine
Apr 25, 2024
$8,827
Lake Minnetonka Shores
nonprofit
Presbyterian Homes & Services
21 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 20 (Highest rating)
Owners
Presbyterian Homes Housing and Assisted Living, INC.
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit harrisonbayseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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