Lafayette Pointe Nursing & Rehab Ctr
Strong Medicare quality ratings; families often praise compassionate and attentive staff. Still worth an in-person visit.
based on 30 Google reviews
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What this means for your family
While many families report a warm, community-oriented environment, there are serious, recurring reports of neglect regarding hygiene and nursing responsiveness. When touring, we strongly recommend asking for a detailed plan on how the facility ensures call lights are answered promptly and how they maintain consistent hygiene standards for residents who require assistance.
Google Reviews
Google Reviews
30 reviews on Google“Lafayette Pointe Nursing & Rehab Center receives polarized feedback, with many reviewers praising the facility for its compassionate staff and community atmosphere, while others report critical lapses in basic care. Recurring complaints focus on hygiene issues, neglectful nursing staff, and difficulties with communication, particularly regarding the care of vulnerable residents. Prospective families should be aware of these inconsistencies and conduct a thorough, in-person visit to assess current standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Strong rehabilitation therapy team
- Welcoming and community-focused environment
- Active social events and activities
Concerns
- Neglect of basic hygiene and soiled clothing (mentioned by 3 reviewers)
- Rude or indifferent nursing staff (mentioned by 3 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on community, what specific social events or activities are planned for this month that encourage residents to interact with one another?
- 2I noticed the staffing rating is lower than the overall facility rating; could you explain how you ensure consistent, personalized attention for each resident during shift changes?
- 3How does your nursing team coordinate with families to ensure that personal hygiene needs and clothing preferences are consistently met throughout the day?
- 4What is your standard protocol for communicating updates or concerns to family members, and who is the primary point of contact if we have questions about daily care?
- 5Since medication management is a critical part of health, could you walk us through the process for how medications are administered and tracked to ensure accuracy?
- 6With the recent focus on rehabilitation services, how do you integrate those therapy goals into the resident's daily routine to help them maintain their independence?
Personalized based on this facility's data
Key Review Excerpts
“Sadly disappointed in the way close relative was treated here by the night shift. Didn't have his meds, the room was dark, he fell trying to go to the toilet because nobody answered his page, didn't care enough to learn his name.”
“My mom was at Lafayette Pointe until her end of life. I want to express my appreciation for the attention the staff and administration gave not only to my mom but to my family.”
“Nursing staff is rude they don't care about there patients it's sad Jeremy crites has to call me because of what they do to him he has to grip to get them on the ball to get him a shower also there is stuff on his charts in dietary things he does like they continue to put stuff on his trays that he can't eat”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with infection control deficiencies appearing across multiple surveys, including one recent complaint-triggered citation from families who filed reports. The most recurring issues involve infection control, fire safety systems, and care quality problems. While all deficiencies show correction dates, the repeated infection control violations and recent complaint suggest ongoing challenges with maintaining consistent standards that families should carefully evaluate during visits.
Nov 19, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 18, 2025Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Mar 21, 2024Routine4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 28, 2022Routine8
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Lafayette Pointe Nursing & Rehab Ctr
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 16 of 60 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit lafayette-care.net
Medicare data downloads
Original nursing home datasets
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