Altercare Coshocton INC.
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews
Watch Altercare Coshocton INC.
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 8.0)
- High staff turnover (54%)
Above average in OH · Below recommended RN staffing · Chain outperformer · No penalties on record
What this means for your family
While Altercare Coshocton has a strong reputation for rehabilitation and memory care, the recent increase in reports regarding neglect and slow response times is concerning. When touring, we strongly recommend asking for specific protocols on how the facility ensures timely hygiene checks and how they communicate medical changes to families.
Google Reviews
Google Reviews
50 reviews on Google“Altercare Coshocton Inc. receives high praise for its rehabilitation services, friendly staff, and clean, well-maintained environment. However, some families have reported serious concerns regarding neglect, including delayed response times for basic hygiene and medical needs, suggesting inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Clean and well-maintained facility
- Compassionate and friendly nursing staff
- Engaging activities and community outings
Concerns
- Neglect of basic hygiene and toileting needs (mentioned by 3 reviewers)
- Slow or unresponsive nursing staff (mentioned by 3 reviewers)
- Inadequate medical monitoring or communication regarding health status (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the importance of consistent personal care, what specific protocols are in place to ensure residents receive timely assistance with hygiene and toileting needs?
- 2I noticed your staffing rating is lower than your overall rating; how do you manage daily care tasks to ensure residents aren't waiting too long for assistance?
- 3I see that you actively engage with families through online feedback; how do you incorporate that family input into improving your communication regarding a resident's health status?
- 4Your rehabilitation team comes highly recommended, so how do you coordinate their efforts with your nursing staff to ensure medication management remains accurate and safe?
- 5With your strong focus on community outings and activities, how do you tailor these programs to ensure residents with varying levels of mobility can fully participate?
- 6What is your process for keeping family members informed when there is a change in a resident's medical condition or a need for urgent care?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother has been bounced to this place after her surgery, and these people didn't bother to check or change her wound dressing for TWO WEEKS. She didn't receive a bath or shower or even an option for one, refused to contact her physicians even when she had fever and chills for over 24 hours.”
“I love this place. The staff is always friendly and quick to answer any concerns and questions. The nurses in the dementia area are top rate! Susan Conkle is always ready to help me when I have questions.”
“There is no reason someone should have to sit in there own bowel movement from breakfast to passed lunch. After calling for a nurse to come help. This place has done nothing for my grandma. 4 hours with out something to drink etc.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems with food safety and fire safety systems across all three surveys, suggesting persistent operational challenges. The most recent December 2024 inspection revealed extensive deficiencies in resident care quality, nutrition services, and resident rights protections. Families have filed complaints about pressure ulcer care, indicating potential concerns about wound management. While the facility has correction plans for all violations, the pattern of repeated food safety violations and the significant scope of recent deficiencies warrant careful consideration before placement.
Dec 8, 2025Routine18
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 8, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 25, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Apr 6, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Ownership & Operations
Who Operates This Facility
Altercare Coshocton INC.
for profit
Chain Affiliation
Altercare
22 facilities nationwide
Chain avg rating: 3.3/5 · Rank 6 of 22
Ownership & Management
Owners
Tsg Nursing Centers, INC
Owner · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer
Owner (parent company) · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Gerald F Schroer Jr
Owner (parent company) · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Matthew Schroer
Owner (parent company) · Organization
Gerald F Schroer Dynasty Tr Ua 12312009 Margaret S Goodman
Owner (parent company) · Organization
Susanne Schroer Dynasty Trust U/a
Owner (parent company) · Organization
The Schroer Group, INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit altercare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.