Laconia Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 49 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 6.0)
Below average in NY · Below recommended RN staffing · Low staff turnover (stable workforce) · No penalties on record
What this means for your family
While some families report positive experiences with the rehab team and facility cleanliness, there are extremely concerning allegations of neglect and abuse. We strongly advise you to conduct unannounced visits, speak directly with current residents' families, and verify the facility's recent state inspection reports before making a decision.
Google Reviews
Google Reviews
49 reviews on Google“Laconia Nursing Home receives highly polarized feedback, with some families praising the attentive staff and clean environment, while others report severe concerns regarding neglect, poor communication, and unprofessional behavior. While many reviewers highlight positive experiences with rehab and administration, there are recurring, serious allegations of medical negligence and abusive care practices that prospective families must investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Clean and well-maintained facility
- Effective short-term rehabilitation services
- Responsive and professional administration
Concerns
- Allegations of physical abuse and neglect by CNAs (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness from staff (mentioned by 3 reviewers)
- Unsatisfactory food quality and service (mentioned by 2 reviewers)
- Slow response times to call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication and care coordination?
- 2Given the recent focus on medication management, could you walk me through your current process for ensuring residents receive the right medications on time?
- 3With the facility's size, how do you ensure that call buttons are monitored effectively so that residents receive assistance in a timely manner?
- 4Some families have expressed concerns regarding dining experiences; what steps are you taking to improve the quality and variety of the meals served here?
- 5To ensure resident safety and peace of mind, what specific training and oversight protocols do you have in place for your nursing assistants regarding resident interactions?
- 6What does a typical social calendar look like for residents, and how do you encourage participation for those who might be less mobile?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are amazing with the residents. You can tell they treat everyone like family—with kindness, patience, and love.”
“My uncle was there for years. The communication was poor. Social worker didn’t reply to emails and his medical care was neglected.”
“The staff here is awful, abusive and they let my father deteriorate in a matter of weeks if I had not been visiting him regularly he would have d”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Laconia Nursing Home has 26 federal deficiencies across three surveys, with families filing complaints about privacy breaches and failure to report suspected abuse. The facility shows recurring problems with building safety systems, resident rights compliance, and medication management. All violations have correction dates, suggesting the facility addresses issues when cited, though some problems like emergency lighting and stairway safety have repeated across multiple surveys.
Jan 23, 2024Routine10
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jan 23, 2024Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 4, 2021Routine10
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Apr 24, 2019Routine4
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Ownership & Operations
Who Operates This Facility
Laconia Nursing Home
for profit
Ownership & Management
Owners
Braunstein, Barry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit laconianursinghome.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Chester Hill Adult Home
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United Hebrew Geriatric Center
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Independence Care Center for Nursing and Rehabilit
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Yonkers Gardens Center for Nursing and Rehab
3.9 miNursing Home · Yonkers, NY
Triboro Center for Rehabilitation and Nursing
5.1 miNursing Home · Bronx, NY