Lacombe Nursing Centre
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 7)
Below average in LA · Below recommended RN staffing · No penalties on record
What this means for your family
While the therapy department is highly regarded, the facility's recent decline in hygiene and reports of poor communication during medical emergencies are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit to inspect the rooms for cleanliness and asking specifically about their protocols for escalating medical concerns to hospital care.
Google Reviews
Google Reviews
23 reviews on Google“Lacombe Nursing Centre receives highly polarized feedback, with some families praising the compassionate, family-like atmosphere and effective therapy programs, while others report serious concerns regarding hygiene and clinical oversight. While long-term residents and rehab patients have had positive experiences with the staff, recent reviews highlight issues with facility maintenance, pest control, and inconsistent communication during medical emergencies. Prospective families should be aware that the building is described as older and in need of updates.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy programs
- Family-oriented care environment
- Helpful administrative support
Concerns
- Poor facility hygiene and cleanliness (urine odors, roaches) (mentioned by 3 reviewers)
- Inconsistent or poor communication during medical crises (mentioned by 2 reviewers)
- Understaffing or lack of administrative presence (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility hygiene, what is your current daily housekeeping schedule and deep-cleaning protocol to ensure a fresh environment for residents?
- 2With a 2-star CMS overall rating, what specific quality improvement initiatives are currently underway to address the recent state violations and improve the facility's standing?
- 3How do you ensure consistent and timely communication with family members when a resident experiences a sudden change in health or a medical crisis?
- 4Since your staffing rating is a strong point, how do you leverage that capacity to ensure residents receive prompt attention and personalized care throughout the day?
- 5What steps are taken to ensure that medication management is handled accurately and safely for residents with complex health needs?
- 6Can you share how your physical and occupational therapy programs are integrated into the daily life of residents to keep them active and engaged?
Personalized based on this facility's data
Key Review Excerpts
“The facility is tired, but it is very clean. The staff members are considerate and kind to all. The administration is very helpful. The physical therapists and occupational therapists are very thorough.”
“There are bugs, especially roaches in the rooms. I was definitely deceived when I went for the scheduled walk through of this place. Don't be fooled by the nice faces and smiles.”
“My grandmother went in for rehab. She left by way of ambulance in the middle of the night with Double Covid Pneumonia. I pleaded for them to send her to the hospital because I knew she needed more care. He all but told me he bet his life that she would be fine.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 8 complaint-triggered deficiencies indicating families have reported concerns about care quality. The most recurring issues involve resident assessments and care planning, food safety and nutrition services, and infection control policies. While all deficiencies show correction dates, problems with assessments and food safety have persisted across multiple surveys from 2023 through 2025, suggesting ongoing challenges in these critical care areas.
Jul 30, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Jan 29, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 21, 2024Routine11
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
May 6, 2024Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 30, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Sep 27, 2023Routine5
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Lacombe Nursing Centre
for profit
Chain Affiliation
Inspired Healthcare Management
6 facilities nationwide
Chain avg rating: 1.5/5 · Rank 2 of 6
Ownership & Management
Owners
Goux Enterprises, LLC
Owner · Organization
Goux, Jeremy
Owner (parent company)
Goux, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit lacombecare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.