La Bella of Woodstock
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (36 vs median 11.0)
- High staff turnover (70%)
- High RN turnover (62%)
Bottom 25% in IL · Below recommended RN staffing · $568,739 in fines · Abuse citation
What this means for your family
This facility has demonstrated success in specialized rehabilitation and hospice care, with staff who are often described as compassionate. However, prospective families should conduct a thorough tour to personally inspect the cleanliness and maintenance of the building, as these have been cited as significant issues by recent visitors.
Google Reviews
Google Reviews
12 reviews on Google“La Bella of Woodstock, also referred to as Highlight Healthcare in reviews, presents a polarized experience for families. While some families praise the dedicated rehabilitation and hospice staff for their professional and compassionate care, others report significant concerns regarding facility cleanliness, deferred maintenance, and inattentive nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehabilitation therapy team
- Compassionate hospice care
- Professional and caring staff members
Concerns
- Poor facility cleanliness and deferred maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a dedicated rehabilitation team; could you walk us through how they coordinate with the nursing staff to support a resident's daily recovery goals?
- 2We value a clean and well-maintained environment; what is your current protocol for routine deep cleaning and addressing facility maintenance needs?
- 3With 115 residents, how does your team ensure that each individual receives consistent, personalized attention throughout the day?
- 4I see that you have a compassionate hospice program; how do you integrate those specialized services into the broader care plan for residents who need that extra level of support?
- 5What specific activities or social opportunities are currently available to help residents stay engaged and connected with one another?
- 6In the event of a medical emergency, what is the specific process for notifying family members and ensuring the resident receives immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The physical, occupational & speech therapists were dedicated to helping him to walk/use his arm again and work on his cognitive issues. The team kept us informed of his progress.”
“The staff was amazing and treated him like family. I never had to worry about his care when I wasn't there. They showed great concern, took care of his needs in a timely manner and made sure he was comfortable at all times.”
“Building was dirty and showed a lot of deferred maintenance, just not well kept at all ( I'm being nice), nursing was inattentive”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous reports triggering 54 complaint-based deficiencies among 132 total violations, indicating serious ongoing concerns about resident protection from abuse and neglect, safety hazard prevention, and basic care quality. These issues persist across multiple surveys despite corrections being reported by the facility, suggesting systemic problems with maintaining safe conditions and proper oversight.
Mar 31, 2026Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 17, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jan 27, 2026Complaint2
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jan 20, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 19, 2025Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Payment Denial
Apr 30, 2025
91-day denial
Fine
Apr 30, 2025
$163,761
Payment Denial
Feb 13, 2025
24-day denial
Fine
Feb 13, 2025
$80,417
Fine
Oct 11, 2024
$17,292
Fine
Oct 11, 2024
$19,760
Payment Denial
Oct 11, 2024
43-day denial
Fine
May 15, 2024
$169,800
Ownership & Operations
Who Operates This Facility
La Bella of Woodstock
for profit
Chain Affiliation
Jenmax Group
10 facilities nationwide
Ownership & Management
Owners
Tsadok, Yosef
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit labellaofwoodstock.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.