La Bella of Danville
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (23 vs median 11.0)
- High staff turnover (62%)
- High RN turnover (64%)
Bottom 25% in IL · Critically understaffed (RN) · $421,987 in fines · Abuse citation
What this means for your family
While the facility has shown success in hospice and short-term rehab, the recurring reports of neglect and communication failures are serious red flags. If you choose this facility, ensure you have a designated point of contact and visit frequently to monitor your loved one's basic needs, as responsiveness appears to be a systemic issue.
Google Reviews
Google Reviews
32 reviews on Google“La Bella of Danville receives highly polarized feedback, with recent reviews highlighting severe concerns regarding neglect, poor communication, and facility hygiene. While some families and rehab patients report positive experiences with specific nursing and therapy staff, multiple reports of unresponsive care, failure to provide basic needs, and difficulty reaching the facility by phone suggest significant operational instability.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehab therapy team
- Compassionate end-of-life/hospice care
- Specific nursing staff members noted for kindness
Concerns
- Unresponsive staff and difficulty reaching the facility by phone (mentioned by 4 reviewers)
- Neglect of basic patient needs including feeding and hygiene (mentioned by 3 reviewers)
- Unprofessional, rude, or dismissive staff behavior (mentioned by 3 reviewers)
- Poor facility cleanliness and maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on improving communication, what is the most reliable way for family members to reach the nursing team or get updates on their loved one's daily status?
- 2I noticed the facility has a high volume of residents; how do you ensure that each individual receives consistent, personalized attention for their daily hygiene and nutritional needs?
- 3Could you walk me through the current protocols for facility maintenance and housekeeping to ensure a clean and comfortable living environment for the residents?
- 4Since the rehab team is highly regarded here, how do you integrate their expertise into the care plans for long-term residents who may need ongoing support?
- 5What steps is the leadership team taking to foster a more supportive and professional environment among the staff to ensure residents feel heard and respected?
- 6In the event of a medical change or emergency, what is the specific process for notifying family members and coordinating with the resident's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team is excellent at this location. Rani and Robert are amazing therapist and I couldn’t ask for anyone better to complete progressive and client centred care.”
“I would like to share the team at LaBella of Danville took really good care of my uncle in his final moments. The nursing staff ensured that his needs were met.”
“It's Quite Difficult Getting Someone To Answer The Phone. I have been trying to reach my 96 year mother for over a week. Please Hire someone just to answer the phone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
La Bella of Danville faces serious ongoing issues with recurring safety concerns and frequent family complaints. The most persistent problems involve accident prevention and safety hazards, resident protection from abuse and neglect, and medication management errors appearing repeatedly across multiple inspections. Families have filed numerous complaints triggering 70 of the 156 total deficiencies, indicating sustained concerns about care quality. While the facility corrects violations when cited, the same fundamental issues continue to resurface, suggesting systemic problems with maintaining consistent, safe care standards.
Feb 20, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 21, 2026Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Dec 21, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 12, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
May 13, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 20, 2026
$142,550
Fine
Mar 2, 2025
$14,589
Fine
Jan 23, 2025
$17,616
Fine
Aug 21, 2024
$32,045
Fine
May 23, 2024
$15,301
Fine
Mar 6, 2024
$57,281
Fine
Jan 19, 2024
$36,986
Fine
Aug 23, 2023
$90,519
Payment Denial
Aug 23, 2023
37-day denial
Ownership & Operations
Who Operates This Facility
La Bella of Danville
for profit
Chain Affiliation
Jenmax Group
10 facilities nationwide
Ownership & Management
Owners
Cd Opco Holdings LLC
Owner · Organization
Jenmax Holdings LLC
Owner (parent company) · Organization
Garfinkel, Akiva
Owner (parent company)
Garfinkel, Allan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit labellaofdanville.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.