Kleine Enterprises DBA the Villager LLC
Families consistently rate this highly — reviewers highlight warm, home-like environment. Schedule a visit to confirm the fit.
based on 9 Google reviews
Watch Kleine Enterprises DBA the Villager LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is highly regarded for its welcoming atmosphere and the personal attention provided by the owner. However, given the serious historical concerns regarding medication management and night-shift staffing, we strongly recommend asking for a tour during off-hours and requesting documentation on staff credentials and safety protocols.
Google Reviews
Google Reviews
9 reviews on Google“The Villager receives praise from some families for its warm, home-like environment and the patience of its staff in handling difficult residents. However, a past review raised serious concerns regarding safety protocols, medication administration, and staffing levels during night shifts. Potential families should weigh the positive reports of owner involvement against these significant historical operational concerns.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like environment
- Patient and kind staff
- Active and involved owner
- Clean facility
Concerns
- Inadequate staffing levels during night shifts
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since you pride yourselves on a warm, home-like environment, how do you ensure that same level of personal attention and comfort for residents during the overnight hours?
- 2I noticed your team is very hands-on with daily activities; could you walk me through a typical day for a resident to help us understand how they stay engaged?
- 3Given the importance of precision with daily health needs, could you explain your current process for medication management and how you ensure accuracy for each resident?
- 4With a smaller community of 35 residents, how does the staff-to-resident dynamic shift in the evenings to ensure everyone feels secure and supported?
- 5We really appreciate how involved the owner is in the day-to-day operations; how does that leadership style influence the way staff handle medical concerns or urgent needs?
- 6What specific protocols do you have in place to maintain your high standards of cleanliness and care throughout the entire 24-hour cycle?
Personalized based on this facility's data
Key Review Excerpts
“The staff continues to amaze me with their patience and kindness. The facility is very clean and meals look great.”
“Mindy, the owner, went above and beyond to make the entire sign-up process smooth, stress-free, and welcoming.”
“Residents are left unattended in wheelchairs without feet supports. CNA's expected to and do despense meds ,including insiln and narcotics.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 30, 2025Fire
There is also a document dated 2025-07-21 indicating that all violations noted during previous related inspection(s) have been corrected and the status is Approved.
Room 2 has items within 12 inches of heater.
Electrical cover missing in laundry room.
Dining room has hole in ceiling; hole in electrical room.
Room 1, 2, and 3 have items on doors; Electrical room fails to function properly.
Facility failed to complete fire drill on night shift of third quarter of 2024.
May 28, 2025InspectionCleanReport
The Department completed a full inspection and found no deficiencies.
Aug 10, 2023Investigation
A follow-up inspection on 09/29/2023 found no deficiencies and confirmed that WAC 388-78A-2484, 388-78A-2484-1, and 388-78A-2484-2 had been corrected.
The facility failed to ensure a staff member completed the required two-step tuberculosis skin test within the mandated timeframe.
Jul 28, 2023Fire
The inspection on 07/28/2023 confirms that all violations noted during previous inspections have been corrected.
Panel B missing breaker or blank cover
Facility failed to conduct fire-resistance-rated construction inspection
Kitchen door, Room 13, and Room 11 failed to self close
Exit signs upstairs and downstairs failed to be illuminated as required
Jun 21, 2023Inspection
A follow-up inspection on 2023-08-10 found that the deficiencies cited in 2023-06-21 were corrected, resulting in no new deficiencies.
Facility failed to ensure 3 staff members received TB testing within 3 days of employment.
Facility failed to ensure all medications were properly stored in original containers; expired medications were found, and staff admitted to reusing bottles.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Beacon Hill Rehabilitation
6.9 miNursing Home · Longview, WA
Trustwell Living at Highlander Place
8.8 miAssisted Living · Kelso, WA
Life Works
9.1 miSupported Living · Longview, WA
Adam's Place LLC
9.2 miSupported Living · Longview, WA
Somerset Retirement Apartments
9.2 miAssisted Living · Longview, WA
Canterbury Gardens
9.4 miAssisted Living · Longview, WA