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Nursing HomeMedicaid

Kingston Health Center of Fort Wayne

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1010 W Washington Center Rd, Bass-Leesburg Civic · Fort Wayne, IN 46825137 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 93 Google reviews

5
4
3
2
1
Kingston Health Center of Fort Wayne Nursing Home in Fort Wayne, IN — Street View
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What this means for your family

This facility is highly regarded for its warm, family-like atmosphere and attentive care, making it an excellent choice for those seeking a smaller, personalized environment. While the feedback is overwhelmingly positive, families should ask for a detailed breakdown of all potential costs during the tour to avoid surprises, and verify that the facility's transportation and accessibility features meet your specific needs.

Google Reviews

Google Reviews

93 reviews on Google
Cedar Creek of Fort Wayne is a small, family-oriented assisted living community that receives high praise for its compassionate staff and welcoming atmosphere. Families frequently highlight the facility's cleanliness, engaging activities, and the staff's ability to provide personalized care for residents, including those with dementia. While the vast majority of feedback is overwhelmingly positive, one reviewer noted concerns regarding hidden costs and accessibility issues related to transportation and entrance doors.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0Meds9.0Memory9.0Comms9.0Value7.0

Strengths

  • Warm, attentive, and compassionate staff
  • Clean and well-maintained facility
  • Active and engaging social calendar
  • Small, home-like community environment

Concerns

  • Hidden costs and lack of fee transparency
  • Inadequate transportation services
  • Facility accessibility (entrance/exit doors not wheelchair friendly)

Rating Trends

Tap a year to see what changed

2344.32023(4)5.02024(45)5.02025(45)5.02026(3)

Distribution · 97 analyzed

5
96
4
0
3
0
2
1
1
0
28 reviews posted between May 21, 2024May 24, 2024 · 28 were 5-star
16 reviews posted between Jul 27, 2025Jul 31, 2025 · 16 were 5-star
14 reviews posted between Jul 15, 2025Jul 19, 2025 · 14 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very active social calendar; could you walk me through what a typical week of activities looks like for a new resident?
  • 2Since the health inspection ratings are currently at a 2/5, what specific steps is the leadership team taking to address those findings and improve the quality of care?
  • 3We noticed that the entrance and exit doors can be a bit challenging for wheelchairs; are there plans to upgrade these for better accessibility?
  • 4I appreciate that you respond to every online review; how do you use that feedback to improve the daily experience for residents?
  • 5Could you clarify the billing structure and any potential additional fees so we can have full transparency regarding the total cost of care?
  • 6What is the protocol for handling medical emergencies or urgent health changes, especially during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

My mother-in-law has been there for about six months. I am so thankful for her to be here. All the people who work with her have been so kind and so helpful especially since she has dementia.. I can’t imagine her anywhere else.

Memory care family member · 2025★★★★★

My family member has lived here 5 years. He is known and cared for as an individual by the staff. I live in another state and am kept well up-to-date on his status and needs.

Long-term resident's family · 2024★★★★★

The staff here are always positive and in great spirits! I think that they add value to the lives of their residents. There is normally music playing (sometimes live music) when I come into the building.

Visitor · 2025★★★★★
Source: 93 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
12.1%
IN
24.8%
Allen
19.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.7%
Better than Avg
Here
10.7%
US
19.5%
IN
23.5%
Allen
21.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.6%
Worse than Avg
Here
82.6%
US
93.4%
IN
93.6%
Allen
93.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
15.3%
IN
13.0%
Allen
12.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
14.4%
IN
11.4%
Allen
11.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
19.4%
IN
23.8%
Allen
24.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.2%
Better than Avg
Here
84.2%
US
79.7%
IN
79.0%
Allen
77.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.1%
Worse than Avg
Here
76.1%
US
81.8%
IN
81.5%
Allen
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
IN
1.3%
Allen
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (7.6)
12 complaint-triggered

Families have filed multiple complaints against this facility, triggering 11 investigations that revealed concerning patterns in quality of care, dietary services, and safety measures. Key recurring issues include inadequate treatment and care delivery, food safety and nutrition problems, and fire safety violations. While all deficiencies show correction dates, the repeated nature of problems across multiple complaint-driven surveys suggests ongoing operational challenges that families should carefully consider.

Nov 20, 2025Complaint
3
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 25, 2025Routine
13
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jun 25, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 15, 2025Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Mar 14, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 21, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kingston Health Center of Fort Wayne

Organization Type

for profit

Chain Affiliation

Chain Name

Kingston Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 3.7/5 · Rank 5 of 6

Ownership & Management

Key personnel

Buckland, CarolW-2 Managing EmployeeMckinley, JessicaW-2 Managing EmployeeMalott, GreggOfficer / DirectorKingston Care Center of Fort Wayne, LLCManagerPulaski Memorial HospitalManager
Source: Medicare provider data

Contact

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References & Resources

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