King's Grant Retirement Commun
Strong Medicare quality ratings; families often praise beautiful, clean, and well-maintained campus. Still worth an in-person visit.
based on 54 Google reviews
Watch King's Grant Retirement Commun
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
King's Grant is highly regarded for its beautiful campus and friendly staff, making it a welcoming environment for many residents. However, families should carefully evaluate the value proposition regarding facility updates and inquire about the specific protocols for medical incident reporting and communication to ensure peace of mind.
Google Reviews
Google Reviews
54 reviews on Google“King's Grant Retirement Community is widely praised for its beautiful, well-maintained campus and friendly, attentive staff. While many residents and families express high satisfaction with the environment and care, some reviewers have raised concerns regarding declining food quality, high costs, and occasional lapses in clinical oversight during medical incidents.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained campus
- Friendly and caring staff members
- Welcoming atmosphere for guests and families
- Positive environment for independent living
Concerns
- Declining quality of dining services (mentioned by 2 reviewers)
- High cost relative to the need for facility updates (mentioned by 2 reviewers)
- Inadequate communication or response during medical emergencies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The campus looks so beautiful and well-maintained; what are some of the favorite outdoor spaces for residents to enjoy?
- 2We've heard such wonderful things about the friendly and caring staff here; how do you foster that welcoming atmosphere for new families?
- 3Could you tell us a bit about the current dining program and if there are any upcoming plans for menu updates or improvements?
- 4In the event of a medical emergency, what is the specific protocol for notifying the family and ensuring immediate care?
- 5With such a high CMS staffing rating, how do you ensure that the personalized attention each resident needs is maintained during busy shifts?
- 6What kind of daily activities or social events are currently available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“Wonderful staff and facility with one very large exception which is why I only give 4 stars. My father is very happy with his apartment and all of the services and staff. However, as with so many places these days decisions were made to cut costs.”
“I like Kings Grant the residents are great but when it comes to a few members of staff that's another story. Also you would think for the amount of money the residents pay to be there everything would be in order and up to date but its not they shouldn't charge what they do unless everything is renovated”
“Both parents had been here in the past for rehab and had excellent care... BUT this past November 2016 my father fell out if bed 2 times. He injured his shoulder and the facility just said we monitored him after the fall he seems ok.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
King's Grant has a pattern of safety and maintenance deficiencies across multiple surveys, primarily involving fire safety systems, electrical equipment, and emergency preparedness. The facility has repeatedly struggled with sprinkler system maintenance, emergency lighting, and evacuation planning, with some issues recurring across different inspection years. While all documented deficiencies show correction dates, the recurring nature of safety-related problems suggests ongoing maintenance challenges that families should discuss during visits.
Sep 14, 2023Routine2
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Sep 30, 2021Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Sep 20, 2019Routine6
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Ownership & Operations
Who Operates This Facility
King's Grant Retirement Commun
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit kingsgrant.cc
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Kings Grant Retirement Community-Craig Assisted Living
< 1 miAssisted Living · Martinsville, VA
Hairston Home for Adults
2.5 miAssisted Living · Martinsville, VA
Starling View Manor #1
3.5 miAssisted Living · Martinsville, VA
Stanleytown Health and Rehabilitation Center
3.9 miNursing Home · Bassett, VA
Mulberry Creek Nursing & Rehab Center
3.9 miNursing Home · Martinsville, VA
Martinsville Health and Rehab
5.0 miNursing Home · Martinsville, VA