Kilroy Home
Limited public data on Kilroy Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 14 Google reviews
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What this means for your family
While the therapy team and recent facility updates are noted as strengths, the presence of severe allegations regarding medical neglect and lack of incident notification is a major red flag. If you choose this facility, you must implement a rigorous system for daily check-ins and demand immediate notification protocols for any changes in your loved one's condition.
Google Reviews
Google Reviews
14 reviews on Google“Families should approach this facility with significant caution due to serious allegations of medical neglect, including the development of stage 4 ulcers and failure to report falls. While some visitors and professionals praise the cleanliness and the skill of the therapy team, there are recurring reports of unprofessionalism and lack of communication regarding patient status.”
Quality Themes
Tap a score for detailsStrengths
- Clean and fresh-smelling environment
- Skilled therapy and rehabilitation team
- Friendly and attentive certain staff members
- Recent building updates and improvements
Concerns
- Serious medical neglect and lack of wound care
- Failure to notify families of patient incidents like falls
- Unprofessional or uncommunicative nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a cozy, small community of only 8 residents, how do you foster a sense of family and connection among everyone living here?
- 2Since the staff is so attentive to the small group, how do you ensure each resident's specific daily routine and personal preferences are always honored?
- 3What kind of daily activities or social outings do you organize to keep the residents engaged and active within the home?
- 4In a smaller residential setting like Kilroy Home, what is your specific protocol for managing medical emergencies or coordinating with doctors after hours?
- 5I noticed you take the time to engage with the community's feedback; how do you use resident or family suggestions to improve the care you provide?
- 6How do you manage nutrition and meal planning to ensure that even with a small group, everyone's specific dietary needs are met with high quality?
Personalized based on this facility's data
Key Review Excerpts
“The level of care and compassion shown by the staff is exceptional. The nurses and aides are highly skilled, patient and attentive. The therapy team is truly outstanding.”
“All staff are VERYYY unprofessional. Please do not bring your loved ones here it seems that they just pick random people from the street and say their “licensed “ these people do not give a damn about anyone or anything . The whole month my family member was here just for recovery they were neglected and in distress to where they had to go to the hospital with stage 4 ulcers that just got worse.”
“The building has made some beautiful updates, it smells so fresh, and the staff truly goes above and beyond for the patients.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on September 27, 2023, showed no new violations. A previous deficiency from January 2021 regarding equipment maintenance access was noted, but it was successfully corrected by March 2021.
Jan 5, 2021Routine
Health Code (1 violations)
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
Ownership & Operations
Who Operates This Facility
The Brookwood Community, INC
nonprofit
VIVIAN S SHUDDE
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit harmonycaregroup.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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