Derek Home
Limited public data on Derek Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 14 Google reviews
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What this means for your family
While the therapy team and certain aides receive high marks for compassion, the facility has documented instances of severe medical neglect and poor communication regarding patient incidents. If you choose this facility, you must implement a rigorous daily check-in process to personally verify wound care and incident reporting.
Google Reviews
Google Reviews
14 reviews on Google“Families should approach this facility with significant caution due to serious allegations of medical neglect, including the development of stage 4 ulcers and failure to report falls. While some visitors and professionals praise the cleanliness and the skill of the therapy team, there are recurring reports of unprofessionalism and lack of communication from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Clean and fresh-smelling environment
- Skilled therapy and rehabilitation team
- Friendly and attentive aides
Concerns
- Serious medical neglect and lack of wound care
- Failure to notify families of incidents like falls
- Unprofessional or untrained nursing staff (mentioned by 2 reviewers)
- Issues with facility cleanliness in common areas
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how fresh and clean the environment feels here; what are your daily routines for maintaining the common areas?
- 2The therapy and rehab team comes highly recommended, so could you tell us more about how they work with residents to maintain their mobility?
- 3How does the nursing staff communicate with families immediately following a change in health or an unexpected event like a fall?
- 4What specific protocols are in place to ensure that wound care and specialized medical needs are managed with high precision?
- 5Could you describe how the aides interact with residents during daily activities to ensure everyone feels supported and engaged?
- 6What is the process for ensuring all nursing staff are consistently trained and up-to-date on the specific medical needs of our loved one?
Personalized based on this facility's data
Key Review Excerpts
“The level of care and compassion shown by the staff is exceptional. The nurses and aides are highly skilled, patient and attentive. The therapy team is truly outstanding.”
“The whole month my family member was here just for recovery they were neglected and in distress to where they had to go to the hospital with stage 4 ulcers that just got worse.”
“I was informed of multiple incidents by one of the aides, who cared enough to make sure I knew what was truly happening. One such incident was when my father fell, and I was never notified.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Derek Home took place on January 28, 2021. While two safety-related violations regarding fire alarms and gas line testing were identified in late 2020, both issues were documented as corrected by January 2021, and there are currently no active enforcement actions against the facility.
Jan 28, 2021Routine
Life Safety Code (2 violations)
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
The Brookwood Community, INC
nonprofit
VIVIAN S SHUDDE
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit harmonycaregroup.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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