Kahl Home for the Aged & Infirmed
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 51 Google reviews
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What this means for your family
While the facility is physically beautiful and offers highly effective physical therapy, the reports of inconsistent nursing care are concerning. When touring, we strongly recommend asking for specific protocols on how call lights are monitored and how the facility ensures residents are kept clean and fed, as these are the most frequent complaints.
Google Reviews
Google Reviews
51 reviews on Google“Kahl Home for the Aged & Infirmed receives highly polarized feedback, with some families praising the facility's physical beauty and therapy services while others report severe neglect. While some residents experience compassionate care and effective rehabilitation, multiple reviewers have documented alarming instances of residents being left in soiled conditions, ignored call lights, and poor communication regarding medical needs. Families should be aware that experiences appear inconsistent, ranging from excellent support to significant failures in basic patient care.”
Quality Themes
Tap a score for detailsStrengths
- Clean and aesthetically pleasing facility
- Skilled and nurturing therapy department
- Helpful and caring staff (in positive experiences)
- Spacious private rooms
Concerns
- Neglect of basic needs (left in soiled conditions, not fed, ignored call lights) (mentioned by 6 reviewers)
- Inattentive or unprofessional nursing staff (mentioned by 5 reviewers)
- Poor communication and lack of responsiveness to family inquiries (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has a 4-star staffing rating, how do you ensure that staff are consistently available to respond to call lights and assist with personal care needs in a timely manner?
- 2I noticed some feedback regarding communication; what is your standard process for keeping families updated on their loved one's daily status and any changes in their health?
- 3With the recent focus on improving dining experiences, could you walk me through how you accommodate individual dietary preferences and ensure residents are receiving adequate assistance during mealtimes?
- 4I see that you actively engage with online feedback; how do you use that input from families to make tangible improvements to the quality of care provided here?
- 5Regarding medication management, what oversight protocols are in place to ensure that prescriptions are administered accurately and on schedule?
- 6Could you describe the daily activity schedule and how you encourage residents to participate in social life to ensure they feel connected and engaged?
Personalized based on this facility's data
Key Review Excerpts
“The Kahl therapists were unbelievably skilled and nurturing…they got her up and walking right away, although my wife didn’t think she was capable of doing so.”
“She was not given food and because she was so weak, ended up wetting herself. She tried to call them - and no one would come. It was not until family came to see her that they realized she was not being fed, and sitting in her own urine.”
“My dad was on the long term care unit for about 7 months. The staff treated him with so much dignity and respect. They treated him like they would treat their own family member.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility resulting in 6 complaint-triggered deficiencies, including recent concerns about pressure ulcer care and accident prevention. The facility shows recurring problems with fire safety systems, infection control, and care planning that persist across multiple surveys from 2023 to 2025, though all violations have correction dates indicating the facility addresses issues when cited.
Mar 16, 2026Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Mar 16, 2026Routine5
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 30, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 3, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 13, 2025Routine18
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
May 30, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Kahl Home for the Aged & Infirmed
nonprofit
Chain Affiliation
Carmelite Sisters for the Aged & Infirm
9 facilities nationwide
Chain avg rating: 2.6/5 · Rank 6 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit kahlhome.org
Medicare data downloads
Original nursing home datasets
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