Juniper Village at Brookline - Wellspring Memory Care

The home failed to immediately notify the Area Agency on Aging regarding a report of suspected resident abuse involving staff using profanity.

The home did not immediately develop and implement a plan of supervision or suspend the staff person involved in the reported allegation of abuse.

A resident was subjected to potential neglect and mistreatment involving repeated medication refusals and incidents where the resident gained access to an unlocked construction area, resulting in injury to staff.

Carbon monoxide detectors were not installed within 15 feet of the natural gas furnaces located in the hallways.

A deceased resident was incorrectly charged for care services until the room was cleared, and the refund provided was insufficient.

A direct care staff member's foreign diploma lacked documentation of US high school equivalency or an active waiver.

An unlocked cupboard in a hallway contained mouthwash with a warning label, making poisonous materials accessible to residents.

Direct care staff persons A, B, and C did not receive medication self-administration training during the 2022 training year.

Direct care staff persons A, B, and C did not receive training in resident rights during the 2022 training year.

A MedTech trainer failed to date the certification and indicate a pass or fail for medication observations completed by Staff B.

Over the counter medication bottles in the med cart were not labeled with a resident's name.

The Administrator refused to provide access to the results of an internal investigation regarding a resident's unwitnessed and unreported fall upon request by a Department agent.