Joy Senior Center

The inspection identified multiple deficiencies, including immediate health and safety risks related to hot water temperature and unsecured medication storage (Type A). Additionally, there were Type B deficiencies concerning the provision of basic hygiene supplies and the documentation required for postural supports. The facility was required to submit several documents and correct these issues by specified dates.

The facility underwent an unannounced Case Management visit following an incident report. The Licensing Program Analyst interviewed staff and the resident's daughter, and obtained a new medication order. No deficiencies were issued during the visit.

This report details a complaint investigation conducted on July 22, 2025, regarding allegations of staff neglect leading to a pressure injury. The investigation found that the allegations were unsubstantiated, as staff provided evidence of proper care and repositioning protocols. Consequently, no deficiencies were cited on this date.

The inspection was a Case Management visit conducted on April 23, 2025. Overall, the facility was noted to be clean and in good repair with no imminent health/safety concerns observed during the general tour. However, one Type B deficiency was cited regarding the lack of a home health care plan for resident R5.

The inspection identified multiple deficiencies across several areas, including staff background clearances, facility maintenance, and safety obstructions. Specifically, there were citations regarding uncleared staff, an unassociated staff member, a non-operational handwashing faucet, and blocked hallways. The presence of Type A citations indicates immediate health and safety risks that require prompt correction.

The unannounced Case Management visit on 11/06/2024 reviewed an incident involving a resident who was AWOL. Two deficiencies were cited under CCR 87705(c). These relate to insufficient evidence regarding dementia care protocols and failure to adequately prevent residents from leaving the facility without authorization.

The unannounced Case Management visit on 11/06/2024 reviewed an incident involving a resident who was AWOL. Two deficiencies were cited under CCR 87705(c). These relate to insufficient evidence regarding dementia care protocols and failure to adequately prevent residents from leaving the facility without authorization.

The facility underwent an unannounced Case Management visit following an incident report from 10/17/2024 regarding a resident fall. The investigator interviewed staff and obtained necessary documentation. No deficiencies were observed during the visit.