Joseph Eddie Ballard Western Kentucky Veterans Cen
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 13 Google reviews

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What this means for your family
This facility is highly regarded for its clean, spacious environment and dedicated care for veterans. While reviews are overwhelmingly positive, they are also brief; we recommend scheduling a tour to observe staff-resident interactions firsthand and asking specific questions about daily activity schedules and care plans.
Google Reviews
Google Reviews
13 reviews analyzed“The Joseph Eddie Ballard Western Kentucky Veterans Center is generally viewed as a clean, spacious, and welcoming environment for veterans. Reviewers consistently highlight the facility's aesthetic appeal and the attentive care provided to residents, though the feedback is limited by a lack of detailed qualitative commentary in many of the reviews.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Welcoming and friendly atmosphere
- Dedicated care for veterans
- Spacious and aesthetically pleasing environment
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a high CMS staffing rating, how do you ensure that the dedicated care our veteran loved continues to feel personal and attentive during busy shifts?
- 2The facility looks incredibly clean and well-maintained; what is your routine for keeping the common areas and resident rooms looking so polished?
- 3We noticed how much people appreciate the welcoming atmosphere here—what kind of social activities or group outings do you have planned to help residents connect with each other?
- 4Since the environment is so spacious and aesthetically pleasing, are there specific outdoor or garden areas where residents can enjoy the Kentucky scenery?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with outside doctors?
- 6How do the staff members specifically tailor their care to honor the unique needs and backgrounds of the veterans living here?
Personalized based on this facility's data
Key Review Excerpts
“Truly a wonderful facility very skilled and carting staff they go out of their way to make a veteran feel at home”
“Went to vet home in Hanson to visit 2 friends we knew there. We were so pleased at the beauty , space and everythings for the vets. Church services were there the day we walked in. Clean and friendly.”
“Love this place. They take great care of my Dad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
9
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Joseph Eddie Ballard Western Kentucky Veterans Center shows a generally positive inspection record with 7 deficiencies across 3 surveys, all corrected by the facility. The most recent issues in 2024 involved fire safety equipment, while earlier deficiencies included medication labeling, food safety, and personal care standards. No complaints were filed by families, and all identified problems have been addressed, suggesting responsive management.
Feb 12, 2026Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Oct 16, 2024Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Aug 21, 2019Routine4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 24, 2018Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Joseph Eddie Ballard Western Kentucky Veterans Cen
government
Ownership & Management
Owners
Commonwealth of Kentucky
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit veterans.ky.gov
Medicare data downloads
Original nursing home datasets
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