John J Kane Regional Center-Sc
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 67 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Above-median deficiencies (9 vs median 8.0)
Above average in PA · Below recommended RN staffing · Above average staffing · No penalties on record · Abuse citation
What this means for your family
This facility is frequently praised for its effective rehabilitation therapy, making it a potential option for short-term recovery. However, families should be aware of serious, recurring reports regarding neglect and poor communication; we strongly recommend frequent, unannounced visits to monitor your loved one's care.
Google Reviews
Google Reviews
67 reviews on Google“John J Kane Regional Center-Sc receives polarized feedback, with many families praising the dedicated and compassionate nursing and therapy staff, particularly for post-hospital rehabilitation. However, significant concerns exist regarding inconsistent responsiveness, neglect of basic patient needs, and poor administrative communication. Potential families should weigh the facility's strong rehabilitation reputation against reports of staffing shortages and lapses in daily care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Compassionate and friendly nursing staff
- Generally clean and well-maintained environment
- Moderate cost compared to luxury facilities
Concerns
- Slow response times and lack of attention to basic patient needs (mentioned by 4 reviewers)
- Poor administrative communication and refusal to address family concerns (mentioned by 3 reviewers)
- Understaffing leading to neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation therapy team; could you tell us more about how they work with residents to regain their independence?
- 2How does the nursing staff ensure that every resident's basic daily needs are met promptly, especially during busier shifts?
- 3What is the best way for family members to stay in regular contact with the administration and receive updates on our loved one's care?
- 4In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
- 6We noticed your staff receives high marks for being compassionate; how do you foster that culture of kindness among the care teams?
Personalized based on this facility's data
Key Review Excerpts
“The therapist made me feel like I could accomplish anything. Nursing staff were great.”
“It’s all about their staff. Everyone was incredible from the first day my grandmother moved in, up until she passed. They went above and beyond for the family every step of the way as well.”
“Spartan surroundings, but the best and most thorough Rehab facility after hospitalizations in Allegheny County. Therapists are great. Nursing staff is very very good...and caring”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to 4 deficiencies, with recurring issues in abuse protection and accident prevention across multiple surveys. The facility shows persistent problems with fire safety systems (sprinkler maintenance cited three times) and resident protection, though most violations have been corrected. However, the pattern of repeated deficiencies in critical safety areas, combined with family-initiated complaints about resident protection, suggests ongoing operational challenges that warrant careful consideration.
Jan 16, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 17, 2025Complaint2
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 26, 2024Routine9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Sep 28, 2023Routine7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure medical gas and vacuum systems have documented maintenance programs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Oct 28, 2022Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
John J Kane Regional Center-Sc
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit alleghenycounty.us
Medicare data downloads
Original nursing home datasets
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