Job Haines Home for Aged People
Strong Medicare quality ratings; families often praise compassionate and attentive nursing/aide staff. Still worth an in-person visit.
based on 51 Google reviews
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What this means for your family
Job Haines is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for your loved one. However, because some families have reported difficulty reaching the nursing station by phone, we recommend testing their communication responsiveness during your initial tour to ensure you feel confident in their availability.
Google Reviews
Google Reviews
51 reviews on Google“Job Haines Home for Aged People receives high praise for its compassionate nursing staff, clean facility, and effective sub-acute rehabilitation services. While most families report excellent experiences with staff responsiveness and care quality, a small minority of reviewers have raised concerns regarding communication gaps, occasional rudeness from administrative staff, and specific issues with facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/aide staff
- Clean, well-maintained, and homey environment
- Effective sub-acute rehabilitation therapy
- Strong communication with families regarding patient care
Concerns
- Difficulty reaching staff by phone or unresponsive nursing stations (mentioned by 2 reviewers)
- Rudeness or lack of professionalism from administrative/reception staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the homey environment here, what are some of the most popular daily activities or social programs that residents currently participate in?
- 2With your high CMS staffing rating, what is the best way for family members to reach the nursing team directly if they have a quick question about their loved one's care?
- 3How do you ensure consistent communication between the administrative office and families to keep everyone updated on care plans and facility news?
- 4Since you have a strong reputation for sub-acute rehabilitation, how do your therapists coordinate with the nursing staff to ensure a smooth recovery process for residents?
- 5In the event of a medical emergency, what is the specific protocol for notifying family members and coordinating with local hospitals?
- 6With only one recent state violation, could you share how the facility approaches continuous quality improvement to maintain your high CMS standards?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff, from administrators to nurses, aides and physical therapists, were professional, patient, effective and kind. My mother felt safe and well cared for.”
“The care my husband got from everyone on staff and the attention to my concerns was over the top. They are well staffed , pleasant, helpful, understanding, and even the food was very decent too.”
“The nurses and caregivers were not only highly skilled and knowledgeable, but also incredibly kind and patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Job Haines Home shows a pattern of fire safety and building deficiencies across all three surveys, with recurring issues in emergency lighting, generator backup systems, and smoke protection. While all 12 deficiencies have correction dates, the facility has also had problems with medication management, resident assessments, and food safety. The persistent building safety issues across multiple years may warrant discussion during any visit to understand current safety measures.
Apr 4, 2025Routine6
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Feb 22, 2023Routine3
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 15, 2021Routine3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Job Haines Home for Aged People
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit job-haines.org
Medicare data downloads
Original nursing home datasets
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