Jerseyville Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in IL · Below recommended RN staffing · Above average staffing · Low staff turnover (stable workforce) · Below chain average · No penalties on record · Very few deficiencies · Abuse citation
What this means for your family
Jerseyville Manor has a dedicated nursing staff that many families find compassionate, particularly in memory care and therapy. However, the facility suffers from inconsistent management and communication; we strongly advise you to visit unannounced and observe the cleanliness and staff responsiveness firsthand before making a decision.
Google Reviews
Google Reviews
19 reviews on Google“Jerseyville Manor receives polarized feedback, with some families praising the compassionate, attentive care and clean environment, while others report significant issues with management, communication, and basic resident care. Recent reviews highlight a stark contrast between high-quality nursing interactions and serious concerns regarding facility hygiene and administrative accountability. Families should be aware that experiences appear highly inconsistent depending on the specific unit and shift.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Clean, well-maintained facility
- Effective therapy services
- Supportive memory care
Concerns
- Poor communication and lack of accountability from management (mentioned by 3 reviewers)
- Inconsistent attention to resident hygiene and physical needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of care remains consistent for every resident?
- 2How does the management team stay in regular contact with families to provide updates on a loved one's well-being and care plan?
- 3What specific steps are in place to ensure that personal hygiene and daily physical needs are closely monitored and addressed by the care team?
- 4Could you tell us more about the therapy services available here and how they help residents maintain their mobility?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My husband was at Jerseyville Manor for a month and I can't say enough about the care he received there. The staff was wonderful and very caring, everything was clean and the meals were pretty good too.”
“I work in the field so when I needed a skilled nursing facility for my Dad I knew exactly where to take him and I've been extremely pleased and appreciative of the care and therapy he has received thus far.”
“My Dad went to the bounce back part of Liberty Village, and got extremely worse... They refused to follow doctors orders. We had to remind them every time we went there what needed done. The communication from top to bottom is almost non existent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Jerseyville Manor has concerning issues with fire safety deficiencies recurring across multiple surveys and two complaint-triggered reports regarding resident protection from abuse and neglect. The facility shows persistent problems with fire safety systems, building construction requirements, and food safety standards. While all deficiencies show correction dates, the pattern of repeated fire safety violations and families filing complaints about resident protection raises red flags that warrant careful consideration before placement.
Jan 23, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 23, 2026Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 2, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 23, 2025Routine1
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Feb 15, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Dec 19, 2022Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Jerseyville Manor
nonprofit
Chain Affiliation
Unlimited Development, INC.
10 facilities nationwide
Chain avg rating: 2.8/5 · Rank 7 of 10
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit libertyvillageofjerseyville.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.