Jeffersontown Rehabilitation
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 79 Google reviews

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What this means for your family
This facility offers a clean environment and strong rehabilitation services that many families appreciate. However, because multiple reviewers have reported dangerous delays in response times and poor communication, we strongly advise you to visit during off-hours and observe how staff responds to call lights before making a decision.
Google Reviews
Google Reviews
79 reviews on Google“Jeffersontown Rehabilitation receives highly polarized feedback, with many families praising the facility for its clean environment, dedicated nursing staff, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding neglect, including long response times for call buttons, poor communication from management, and inconsistent hygiene care. Prospective families should weigh the positive reports of compassionate long-term care against these recurring allegations of understaffing and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Effective physical therapy and rehabilitation services
- Compassionate and attentive nursing staff
- Welcoming and community-oriented atmosphere
Concerns
- Excessive response times for call buttons and patient assistance (mentioned by 6 reviewers)
- Poor communication and lack of responsiveness from management (mentioned by 5 reviewers)
- Inconsistent hygiene and personal care for residents (mentioned by 4 reviewers)
- Understaffing leading to neglect (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that some families have expressed concerns regarding response times for call buttons, could you walk me through your current process for prioritizing and tracking staff response to resident requests?
- 2I noticed the CMS staffing rating is at a 3/5; how does your leadership team ensure that staffing levels remain consistent to provide reliable daily care and hygiene support for all 98 residents?
- 3Communication is a top priority for our family; what specific protocols do you have in place to ensure that management remains accessible and proactive in updating families about their loved one's status?
- 4With recent feedback highlighting challenges in medication management, what steps is the facility taking to improve accuracy and oversight in this area?
- 5How do you foster a community-oriented atmosphere during meal times, and what feedback mechanisms do you have to ensure the dining experience meets resident preferences?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly can we expect to be notified as a family?
Personalized based on this facility's data
Key Review Excerpts
“My mother in law is there and says when she rings for them it takes an hr or longer. She also fell busted her head open, tried to get help but noone came.”
“The facility was very clean, had tons of activities (there was a cute ice cream social the day we showed up 😁). The staff was top notch, super friendly and very helpful.”
“Intercom in my room wasn't working during entire stay. Had a fall because I had no way to ask for assistance. I had to lie in my soiled bed for long periods of time because I had no way to ask for assistance.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Jeffersontown Rehabilitation has 21 deficiencies across three surveys, with all issues reportedly corrected by the facility. The most frequent problems involve electrical systems safety, medication management, and food service standards. Notably, food safety issues recurred in both 2019 and 2024, suggesting potential ongoing challenges in kitchen operations despite corrections.
Jan 23, 2026Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 2, 2024Routine6
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
May 10, 2019Routine14
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Jeffersontown Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 40 of 94
Ownership & Management
Owners
Vujanovic, Mick
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit jeffersontownrehab.com
Medicare data downloads
Original nursing home datasets
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