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Nursing HomeMedicaid Top Rated

Jeffersontown Rehabilitation

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

3500 Good Samaritan Way, Jeffersontown, KY 4029998 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 79 Google reviews

5
4
3
2
1
Jeffersontown Rehabilitation Nursing Home in Jeffersontown, KY — Street View
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What this means for your family

This facility offers a clean environment and strong rehabilitation services that many families appreciate. However, because multiple reviewers have reported dangerous delays in response times and poor communication, we strongly advise you to visit during off-hours and observe how staff responds to call lights before making a decision.

Google Reviews

Google Reviews

79 reviews on Google
Jeffersontown Rehabilitation receives highly polarized feedback, with many families praising the facility for its clean environment, dedicated nursing staff, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding neglect, including long response times for call buttons, poor communication from management, and inconsistent hygiene care. Prospective families should weigh the positive reports of compassionate long-term care against these recurring allegations of understaffing and neglect.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean8.0Activities7.0Meds3.0Memory7.0Comms2.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Effective physical therapy and rehabilitation services
  • Compassionate and attentive nursing staff
  • Welcoming and community-oriented atmosphere

Concerns

  • Excessive response times for call buttons and patient assistance (mentioned by 6 reviewers)
  • Poor communication and lack of responsiveness from management (mentioned by 5 reviewers)
  • Inconsistent hygiene and personal care for residents (mentioned by 4 reviewers)
  • Understaffing leading to neglect (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'18(4)'20(3)'22(1)'24(9)'26(8)

Distribution · 77 analyzed

5
54
4
4
3
2
2
2
1
15

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that some families have expressed concerns regarding response times for call buttons, could you walk me through your current process for prioritizing and tracking staff response to resident requests?
  • 2I noticed the CMS staffing rating is at a 3/5; how does your leadership team ensure that staffing levels remain consistent to provide reliable daily care and hygiene support for all 98 residents?
  • 3Communication is a top priority for our family; what specific protocols do you have in place to ensure that management remains accessible and proactive in updating families about their loved one's status?
  • 4With recent feedback highlighting challenges in medication management, what steps is the facility taking to improve accuracy and oversight in this area?
  • 5How do you foster a community-oriented atmosphere during meal times, and what feedback mechanisms do you have to ensure the dining experience meets resident preferences?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly can we expect to be notified as a family?

Personalized based on this facility's data


Key Review Excerpts

My mother in law is there and says when she rings for them it takes an hr or longer. She also fell busted her head open, tried to get help but noone came.

Memory care family member · 2021★★☆☆☆

The facility was very clean, had tons of activities (there was a cute ice cream social the day we showed up 😁). The staff was top notch, super friendly and very helpful.

Rehab patient's family · 2023★★★★★

Intercom in my room wasn't working during entire stay. Had a fall because I had no way to ask for assistance. I had to lie in my soiled bed for long periods of time because I had no way to ask for assistance.

Rehab patient · 2024☆☆☆☆
Source: 79 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
3.45hrs
84%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.4%
Worse than Avg
Here
76.4%
US
93.4%
KY
94.3%
Jefferson
84.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
KY
16.5%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.2%
Better than Avg
Here
12.2%
US
15.5%
KY
16.4%
Jefferson
20.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.0%
Worse than Avg
Here
24.0%
US
19.4%
KY
19.4%
Jefferson
16.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.0%
Mixed vs Avgs
Here
23.0%
US
19.5%
KY
29.6%
Jefferson
18.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
14.4%
KY
14.7%
Jefferson
12.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility45.5%
Worse than Avg
Here
45.5%
US
81.8%
KY
83.9%
Jefferson
73.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility52.6%
Worse than Avg
Here
52.6%
US
79.8%
KY
83.6%
Jefferson
73.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
KY
1.7%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (3.4)
Clean record — no deficiencies

Jeffersontown Rehabilitation has 21 deficiencies across three surveys, with all issues reportedly corrected by the facility. The most frequent problems involve electrical systems safety, medication management, and food service standards. Notably, food safety issues recurred in both 2019 and 2024, suggesting potential ongoing challenges in kitchen operations despite corrections.

Jan 23, 2026Routine
3
0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Aug 2, 2024Routine
6
0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

May 10, 2019Routine
14
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Jeffersontown Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

85 facilities nationwide

Chain avg rating: 2.3/5 · Rank 40 of 94

Ownership & Management

Owners

Vujanovic, Mick

Owner (parent company)

Key personnel

Hawley, KaijonManaging Control - Governing BodyKapoor, SandeepManaging Control - Governing BodyVujanovic, MickOfficer / DirectorClearview Healthcare Management Ky LLCManagerHawley, KaijonManager
Source: Medicare provider data

Contact

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References & Resources

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