Jaffrey Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 37 Google reviews
Watch Jaffrey Rehabilitation and Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 3.0)
- High staff turnover (59%)
- High RN turnover (54%)
Bottom 25% in NH · Meets national RN staffing standard · Worst in EPHRAM LAHASKY chain · No penalties on record
What this means for your family
This facility offers a vibrant activity program and a strong therapy department, which many families appreciate. However, given the serious reports of staffing shortages and lapses in basic care, we strongly recommend you conduct an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
37 reviews on Google“Jaffrey Rehabilitation and Nursing Center receives polarized feedback, with many families praising the compassionate staff and engaging activity programs, while others report serious concerns regarding neglect and inadequate staffing. While some reviewers highlight a clean, welcoming environment and effective rehabilitation services, critical reports mention issues with bedsores, poor communication, and hygiene standards. Families considering this facility should weigh the positive reports of staff dedication against the specific, concerning accounts of care lapses.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activity department
- Effective rehabilitation therapy team
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
Concerns
- Inadequate staffing levels leading to slow response times (mentioned by 2 reviewers)
- Poor communication and lack of consistent care protocols (mentioned by 2 reviewers)
- Concerns regarding hygiene and basic care (e.g., bedsores, dehydration) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a top priority for our family, what specific steps are you taking to ensure consistent response times for residents needing daily assistance?
- 2We’ve heard wonderful things about your activity department; could you share a few examples of how you keep residents engaged and active throughout the week?
- 3How do you ensure clear, proactive communication with families regarding changes in a resident's health status or care plan?
- 4With your rehabilitation team being a noted strength, how do you coordinate their work with the nursing staff to ensure consistent care protocols are followed?
- 5What specific protocols are in place to monitor and prevent common health concerns like dehydration or skin integrity issues?
- 6How does your team manage medication administration to ensure accuracy and consistency for residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so wonderful, down to earth and loving. Especially Belle! She lights up our lives, my mother TREASURES her, and we all rest easy knowing that Belle is there.”
“On the negative side, however, they are not sufficiently staffed to respond in a timely matter to care for our loved one. Communication among staff is lacking as protocols were not consistently followed.”
“My husband was there for five days so I could have some respite. He was never taking out of bed. He wound up with severe bed sores.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 29 deficiencies across three routine surveys with no complaint-triggered issues, indicating families haven't filed formal reports. The most recurring problems involve infection control, medication management, and fire safety systems. While all deficiencies show correction dates, some areas like infection control and food service have repeated violations across multiple years, suggesting ongoing challenges in these critical care areas.
Apr 16, 2025Routine10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Apr 26, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 13, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ownership & Operations
Who Operates This Facility
Jaffrey Rehabilitation and Nursing Center
for profit
Chain Affiliation
Ephram Lahasky
23 facilities nationwide
Chain avg rating: 1.9/5 · Rank 17 of 26 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit jaffreyrnc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.