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Assisted Living

Jacob Health Care Center

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

4075 54th Street, Mid-City · San Diego, CA 9210540 bedsLicensed & Active
Google rating
4.3/5

based on 206 Google reviews

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Jacob Health Care Center Assisted Living in San Diego, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for short-term rehabilitation and post-surgical recovery due to its highly skilled therapy and nursing teams. However, families should be proactive in establishing direct communication channels, as some reviewers have experienced difficulty reaching the facility by phone.

Google Reviews

Google Reviews

206 reviews on Google
Jacob Healthcare Center is widely praised by families and patients for its compassionate nursing staff and effective rehabilitation programs for post-surgery recovery. While many reviewers highlight the facility's cleanliness and professional care, some families have raised serious concerns regarding communication responsiveness and occasional issues with staffing levels during night or weekend shifts.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities7.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Clean and well-maintained environment
  • Professional and helpful administration

Concerns

  • Difficulty reaching the facility by phone (mentioned by 3 reviewers)
  • Inconsistent staffing or slow response times during off-hours (mentioned by 2 reviewers)
  • Issues with facility maintenance and air conditioning (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(11)'20(12)'22(30)'24(7)'26(16)

Distribution · 206 analyzed

5
159
4
11
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31

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that same level of care is maintained during the overnight hours?
  • 2Since we sometimes have trouble getting through on the phone, what is the best way for our family to stay in regular contact with the administration regarding updates?
  • 3How does the facility handle any necessary maintenance or repairs, such as air conditioning, to ensure the residents stay comfortable year-round?
  • 4Could you tell us more about how the physical and occupational therapy programs are integrated into a resident's weekly routine?
  • 5What is the protocol for handling a medical emergency after hours when the primary administrative team might not be on-site?
  • 6What kind of daily activities or social outings do you organize to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

My brother checked in and they have been amazing with him and his care. I feel confident and at him peace with the choice we with this care center.

Family member · 2026★★★★★

The medical staff was always attentive to her, and the special food she required was always of high quality. Her bedding and personal hygiene were always impeccable.

Long-term resident's family · 2025★★★★★

I am here again at Jacob Healthcare Center for the 4th times. Today I am discharged from the facility after 3 weeks stayed for my rehab PT and OT. I want to say thank you for all the staff for taking care of me.

Rehab patient · 2026★★★★★
Source: 206 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

5total
4 Type B— non-compliance
Clean record— no deficiencies found
Dec 11, 2025Inspection
Clean

The inspection identified four deficiencies, all classified as Type B violations. These deficiencies relate to staff training compliance, failure to document annual routine medical visits for residents, inadequate review/revision of care plans, and incomplete hospice-specific staff training. All deficiencies require corrective action with due dates set for January 11, 2026.

Jul 21, 2025Other
Clean

The facility underwent an unannounced Case Management - Incident visit following self-reported deaths of two residents. The analyst performed a brief tour and welfare check, finding no immediate safety concerns. No deficiencies were observed or cited during this visit.

Apr 2, 2025Other
Clean

The inspection report details a collateral visit conducted by the Licensing Program Analyst. The visit included interviews with staff and the request for records. No specific deficiencies were cited in the provided report content.

Dec 17, 2024Other
Clean

The facility underwent an unannounced Pre-Licensing visit. The inspection noted that the facility was in the Change of Ownership process and was approved for a capacity of 40 non-ambulatory residents. The general observations regarding furnishings, safety, and medication storage were positive.

Oct 30, 2024Other
Clean

The facility underwent an Office visit on October 30, 2024, for a Change in Ownership (CHOW) application. The Component II completion was marked as successful, and the Administrator and Applicant confirmed understanding of relevant licensing laws and operational areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Utah Lake Holdings, LLC

Administrator

CRUZ, JOSEPH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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