Jacob Health Care Center
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 206 Google reviews

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What this means for your family
This facility is an excellent choice for short-term rehabilitation and post-surgical recovery due to its highly skilled therapy and nursing teams. However, families should be proactive in establishing direct communication channels, as some reviewers have experienced difficulty reaching the facility by phone.
Google Reviews
Google Reviews
206 reviews on Google“Jacob Healthcare Center is widely praised by families and patients for its compassionate nursing staff and effective rehabilitation programs for post-surgery recovery. While many reviewers highlight the facility's cleanliness and professional care, some families have raised serious concerns regarding communication responsiveness and occasional issues with staffing levels during night or weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained environment
- Professional and helpful administration
Concerns
- Difficulty reaching the facility by phone (mentioned by 3 reviewers)
- Inconsistent staffing or slow response times during off-hours (mentioned by 2 reviewers)
- Issues with facility maintenance and air conditioning (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that same level of care is maintained during the overnight hours?
- 2Since we sometimes have trouble getting through on the phone, what is the best way for our family to stay in regular contact with the administration regarding updates?
- 3How does the facility handle any necessary maintenance or repairs, such as air conditioning, to ensure the residents stay comfortable year-round?
- 4Could you tell us more about how the physical and occupational therapy programs are integrated into a resident's weekly routine?
- 5What is the protocol for handling a medical emergency after hours when the primary administrative team might not be on-site?
- 6What kind of daily activities or social outings do you organize to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“My brother checked in and they have been amazing with him and his care. I feel confident and at him peace with the choice we with this care center.”
“The medical staff was always attentive to her, and the special food she required was always of high quality. Her bedding and personal hygiene were always impeccable.”
“I am here again at Jacob Healthcare Center for the 4th times. Today I am discharged from the facility after 3 weeks stayed for my rehab PT and OT. I want to say thank you for all the staff for taking care of me.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 11, 2025InspectionClean
The inspection identified four deficiencies, all classified as Type B violations. These deficiencies relate to staff training compliance, failure to document annual routine medical visits for residents, inadequate review/revision of care plans, and incomplete hospice-specific staff training. All deficiencies require corrective action with due dates set for January 11, 2026.
Jul 21, 2025OtherClean
The facility underwent an unannounced Case Management - Incident visit following self-reported deaths of two residents. The analyst performed a brief tour and welfare check, finding no immediate safety concerns. No deficiencies were observed or cited during this visit.
Apr 2, 2025OtherClean
The inspection report details a collateral visit conducted by the Licensing Program Analyst. The visit included interviews with staff and the request for records. No specific deficiencies were cited in the provided report content.
Dec 17, 2024OtherClean
The facility underwent an unannounced Pre-Licensing visit. The inspection noted that the facility was in the Change of Ownership process and was approved for a capacity of 40 non-ambulatory residents. The general observations regarding furnishings, safety, and medication storage were positive.
Oct 30, 2024OtherClean
The facility underwent an Office visit on October 30, 2024, for a Change in Ownership (CHOW) application. The Component II completion was marked as successful, and the Administrator and Applicant confirmed understanding of relevant licensing laws and operational areas.
Ownership & Operations
Who Operates This Facility
Utah Lake Holdings, LLC
CRUZ, JOSEPH
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
206 reviews from families & visitors
Official Website
Visit jacobhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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