Jackson Memorial Long Term Care Center
Strong Medicare quality ratings; families often praise warm, attentive nursing and support staff. Still worth an in-person visit.
based on 175 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and professional, welcoming staff, making it a strong candidate for long-term care. While the building is older, the management's focus on a positive environment is evident; however, families should clarify specific visitation policies regarding food if they plan to bring meals for their loved ones.
Google Reviews
Google Reviews
175 reviews on Google“Jackson Memorial Long Term Care Center is consistently praised by families for its cleanliness, professional staff, and welcoming atmosphere. While some visitors note the building itself is older, the administration is credited with maintaining a well-organized and hygienic environment that provides peace of mind to families.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and support staff
- Clean, well-maintained facility
- Efficient and friendly security and front desk personnel
- Strong communication and welcoming visitor protocols
Concerns
- Inconsistent professionalism among individual nursing staff (mentioned by 2 reviewers)
- Strict visitor protocols regarding food items (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 145 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to continuously improve the resident experience?
- 2With your high staffing rating, how do you ensure that the level of personalized attention remains consistent across all shifts and individual nursing staff members?
- 3Could you walk me through the current policy on bringing in outside food or special treats for residents, and what the reasoning is behind those guidelines?
- 4Given the recent health inspection findings, what specific steps has the facility taken to address those areas and ensure ongoing compliance?
- 5What does a typical social calendar look like for residents here, and how do you encourage participation for those who might be more reserved?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?
Personalized based on this facility's data
Key Review Excerpts
“While facility is outdated, administration does a great job at keeping it very clean, welcoming and comforting to leave your loved in there care.”
“The nurses, therapists, and counselors were patient, knowledgeable, and always willing to go the extra mile to help me through every stage of my recovery.”
“The staff is very friendly and professional. They really care about the patient’s well being. The front entrance personnel are always able and available to help with gratitude and friendliness.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about safety hazards and abuse reporting, with deficiencies found across multiple areas including accident prevention, care planning, and medication management. Issues persist over time, with safety hazards recurring from 2023 to 2025 despite corrections, suggesting ongoing supervision challenges. While all deficiencies show correction dates, the pattern of recurring problems in critical safety areas warrants careful consideration during any visit.
Feb 27, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 14, 2025Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 4, 2024Routine7
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Dec 8, 2022Routine2
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Jackson Memorial Long Term Care Center
government
Ownership & Management
Owners
Public Health Trust of Miami Dade County Florida
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit jacksonhealth.org
Medicare data downloads
Original nursing home datasets
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