Ivy Ridge Assisted Living
Limited public data on Ivy Ridge Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews
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What this means for your family
The facility has historically been praised for its proactive staff and pleasant environment. However, recent reviews show a decline in satisfaction, including a severe warning regarding family safety, so families should conduct an in-person inspection and verify recent care standards.
Google Reviews
Google Reviews
8 reviews on Google“Families can expect a pleasant atmosphere with a proactive, cheery staff and a well-maintained courtyard. However, there is a significant warning from one reviewer regarding the quality of care, and recent ratings have trended downward.”
Quality Themes
Tap a score for detailsStrengths
- Proactive and cheery staff
- Pleasant courtyard and house atmosphere
- Affordable pricing
- Effective care planning
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We love the idea of a house-like atmosphere; how do the residents typically spend their afternoons in the courtyard?
- 2It's great to see how much you value effective care planning; how often do you sit down with families to update these individual plans?
- 3Since the staff is known for being so proactive and cheery, how do you ensure that same level of energy and attention is maintained during the overnight shifts?
- 4With a smaller, intimate community of 36, how do you manage medical emergencies or sudden changes in a resident's health needs?
- 5We noticed your team is very responsive to feedback; what is the best way for us to stay in regular communication with the care team about our loved one?
- 6How do you balance the cozy, residential feel of the home with the necessary medical oversight required for assisted living?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very cheery, helpful, and proactive. The house and courtyard are pleasant. The cats and little dog are a plus.”
“It’s always a positive experience to work with Jenny at Ivy Ridge. When I bring a new resident she welcomes them enthusiastically, gets a great care plan in place, and always at an affordable rate.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 14, 2026InspectionClean
FACILITY EVALUATION REPORT
May 6, 2026OtherClean
FACILITY EVALUATION REPORT
Sep 25, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 4, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff neglect leading to a pressure injury and retaining a resident with a prohibited health condition. The investigation found that the allegations were unsubstantiated, as the department could not meet the preponderance of evidence standard for the alleged violations.
Jul 30, 2025ComplaintClean
This report details an investigation into a complaint regarding staff allegedly restricting residents' access to phones. The investigation found that the allegation could not be corroborated, as staff and residents reported that phone use is generally available when phones are available. Consequently, the complaint allegations were found to be unsubstantiated.
Jun 18, 2025ComplaintClean
This complaint investigation found allegations regarding staff meeting medical needs, pests, and food variety to be unsubstantiated. However, two deficiencies were cited: the administrator's presence was deemed insufficient, and the facility failed to maintain cleanliness regarding incontinence odors. Both cited deficiencies are classified as Type B non-compliance issues.
Apr 16, 2025InspectionClean
The annual inspection identified multiple deficiencies across several areas. The most critical finding was the lack of non-slip mats in multiple resident bathrooms, which constitutes an immediate health and safety risk (Type A). Additionally, deficiencies were noted regarding incomplete medication administration records and the expired status of the administrator's certificate (Type B).
Mar 24, 2025ComplaintClean
This report details a complaint investigation conducted on 03/24/2025 regarding allegations of malodors and pests. The investigation found no evidence to support the allegations, as staff, residents, and outside agencies reported no concerns. Consequently, all cited allegations were found to be unsubstantiated.
Ownership & Operations
Who Operates This Facility
Ivy Ridge Care INC
LEZEL BELLO
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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