Ivy Park at Pleasanton
Families consistently rate this highly — reviewers highlight compassionate and loving caregiving staff. Schedule a visit to confirm the fit.
based on 20 Google reviews
Watch Ivy Park at Pleasanton
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers a beautiful, hotel-like environment with highly praised, compassionate caregivers. However, families should be extremely cautious and ask specific questions about fall prevention protocols and management's availability, as there are documented instances of serious safety lapses and communication failures.
Google Reviews
Google Reviews
20 reviews on Google“Families can expect a high-end, beautiful facility that many reviewers describe as feeling like a luxury hotel with lovely gardens. While many residents thrive in the memory care and assisted living programs due to compassionate staff, there are serious reports of communication breakdowns and safety concerns regarding unmonitored falls.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving caregiving staff
- Beautiful, high-end facility with gardens
- Engaging activities and resident engagement
- Supportive transition process for new residents
Concerns
- Unresponsive management and communication delays (mentioned by 2 reviewers)
- Safety issues regarding unwitnessed falls
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
The owner provides personalized, empathetic responses to positive reviews, often acknowledging specific family members or staff. For negative reviews, they use a professional tone to acknowledge failures and provide direct contact information for resolution.
Questions for Your Tour
- 1We've heard wonderful things about how much the staff truly loves and cares for the residents; how do you foster that sense of family within your caregiving team?
- 2The gardens and the high-end design of the facility are beautiful; could you show us some of the favorite outdoor spaces where residents enjoy their daily activities?
- 3Since moving in can be a big change, what does your process look like for helping a new resident transition smoothly into the community?
- 4What specific protocols are in place to ensure resident safety and prevent falls, especially during the night or when staff are monitoring the halls?
- 5How does the management team ensure that families stay consistently updated on their loved one's well-being and any changes in their care?
- 6In the event of a medical emergency after hours, what is the immediate communication and response plan for both the resident and their family?
Personalized based on this facility's data
Key Review Excerpts
“The care, support, and love that they have shown our family is beyond anything we could have hoped to recieve.”
“The facility itself looks like a high-end hotel. Beautiful recreation rooms with pianos, books, movies etc.. The outside areas are excellent surrounded by rose gardens and lavender!”
“I have gotten pictures directly from Karen & Nicole showing the engagement and smiles, which are so very helpful in knowing that [resident is doing well]”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 16, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 29, 2026OtherClean
The facility underwent a case management visit following an incident report. The Licensing Program Analyst found no deficiencies during the visit. The report confirms the incident was reviewed and the responsible party was notified.
Dec 5, 2025OtherClean
The facility was inspected on December 5, 2025, following a complaint. The Licensing Program Analyst conducted a tour of the memory care unit and observed residents in common areas, the backyard, and the dining area. No deficiencies were cited during this inspection.
Dec 2, 2025OtherClean
The facility underwent an unannounced Case Management visit on December 2, 2025. The primary action taken was the delivery of an Immediate Exclusion letter for an individual named S1, who was confirmed not to be present. The Executive Director was advised to disassociate the individual from the roster and submit an updated LIC 500.
Sep 30, 2025OtherClean
The inspection was an unannounced Proof of Correction (POC) visit conducted on 09/30/2025. The primary finding was a failure to meet the established Plan of Correction due date for a previous deficiency (CCR 87506(d)). This non-compliance resulted in the assessment of a civil penalty.
Sep 24, 2025ComplaintClean
The inspection was a Case Management visit conducted on 09/24/2025. The primary deficiency noted relates to recordkeeping, specifically the unavailability of complete resident records for the year 2024 for two residents. This deficiency is classified as Type B, indicating a potential risk that requires correction.
Sep 24, 2025OtherClean
The inspection was a Case Management visit conducted on 09/24/2025. The primary deficiency noted relates to recordkeeping, specifically the unavailability of complete resident records for the year 2024 for two residents. This deficiency is classified as Type B, indicating a potential risk that requires correction.
Sep 9, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on September 9, 2025. The Licensing Program Analyst observed adequate conditions across multiple areas, including resident units, common areas, and safety equipment. No deficiencies were cited during the visit.
Ownership & Operations
Who Operates This Facility
Transformer Opco LLC; Oakmont Management Group LLC
MARTINEZ, DIANE DIEM
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Emerald Valley
1.4 miAssisted Living · Dublin, CA
Ivy Park at San Ramon
2.8 miAssisted Living · San Ramon, CA
Carefield Pleasanton
3.1 miAssisted Living · Pleasanton, CA
Sunol Creek Memory Care
4.0 miAssisted Living · Pleasanton, CA
Creekview Assisted Living
4.1 miAssisted Living · Pleasanton, CA
Royal Colony View Place
6.8 miAssisted Living · Hayward, CA