Public Google reviewers rate this highly and often mention compassionate and loving caregiving staff. Schedule a visit to confirm the fit.
based on 21 Google reviews

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Public Google reviewers rate Ivy Park at Pleasanton highly. Reviewers highlight: compassionate and loving caregiving staff, beautiful, high-end facility with gardens. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a high-end, beautiful facility that many reviewers describe as feeling like a luxury hotel with lovely gardens. While many residents thrive in the memory care and assisted living programs due to compassionate staff, there are serious reports of communication breakdowns and safety concerns regarding unmonitored falls.
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Distribution · 21 analyzed
The owner provides personalized, empathetic responses to positive reviews, often acknowledging specific family members or staff. For negative reviews, they use a professional tone to acknowledge failures and provide direct contact information for resolution.
Personalized based on this facility's data
Key Review Excerpts
“The care, support, and love that they have shown our family is beyond anything we could have hoped to recieve.”
“The facility itself looks like a high-end hotel. Beautiful recreation rooms with pianos, books, movies etc.. The outside areas are excellent surrounded by rose gardens and lavender!”
“My mum has experienced 3 unwitnessed falls since she was admitted to The Ivy Memory Care. Sadly, the 3rd unwitnessed fall left my mum with a broken femur and laying on the hard floor surface of her bedroom.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a case management visit following an incident report. The Licensing Program Analyst found no deficiencies during the visit. The report confirms the incident was reviewed and the responsible party was notified.
The facility was inspected on December 5, 2025, following a complaint. The Licensing Program Analyst conducted a tour of the memory care unit and observed residents in common areas, the backyard, and the dining area. No deficiencies were cited during this inspection.
The facility underwent an unannounced Case Management visit on December 2, 2025. The primary action taken was the delivery of an Immediate Exclusion letter for an individual named S1, who was confirmed not to be present. The Executive Director was advised to disassociate the individual from the roster and submit an updated LIC 500.
The inspection was an unannounced Proof of Correction (POC) visit conducted on 09/30/2025. The primary finding was a failure to meet the established Plan of Correction due date for a previous deficiency (CCR 87506(d)). This non-compliance resulted in the assessment of a civil penalty.
The inspection was a Case Management visit conducted on 09/24/2025. The primary deficiency noted relates to recordkeeping, specifically the unavailability of complete resident records for the year 2024 for two residents. This deficiency is classified as Type B, indicating a potential risk that requires correction.
The inspection was a Case Management visit conducted on 09/24/2025. The primary deficiency noted relates to recordkeeping, specifically the unavailability of complete resident records for the year 2024 for two residents. This deficiency is classified as Type B, indicating a potential risk that requires correction.
The facility underwent a 1-Year Annual Required inspection on September 9, 2025. The Licensing Program Analyst observed adequate conditions across multiple areas, including resident units, common areas, and safety equipment. No deficiencies were cited during the visit.
Transformer Opco LLC; Oakmont Management Group LLC
MARTINEZ, DIANE DIEM
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21 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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