Public Google reviewers rate this highly and often mention beautiful, upscale, and well-maintained facility. Schedule a visit to confirm the fit.
based on 29 Google reviews

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Public Google reviewers rate Ivy Park at Burbank highly. Reviewers highlight: beautiful, upscale, and well-maintained facility, professional and welcoming administrative staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a beautiful, high-end facility that many describe as feeling like a luxury hotel with professional, warm staff members like Michelle Winn. However, recent reviews from residents and family members raise serious concerns regarding staffing shortages, inconsistent patient care, and management's responsiveness to medical needs.
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Distribution · 35 analyzed
The owner provides highly personalized and warm responses to detailed reviews, specifically highlighting staff members mentioned by name. For star-only reviews, they rely on a repetitive, templated way of expressing gratitude.
Personalized based on this facility's data
Key Review Excerpts
“Michelle Winn is an exceptional human being, first and foremost. Her true nature is to care deeply for others and to connect in a meaningful, personal way.”
“It's like a gorgeous hotel. The one and two bedrooms are ample in space. The caregivers are caring and genuine. There's easy parking for guesgs (always a plus) and the food is good (not always the case with senior communities).”
“I am a resident of this facility and of late it's been somewhat difficult living here. It's short of staff and management is unsympathetic to my needs, such as needing to go to the doctor for an emergency and being denied.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a required annual visit and the initial observations were positive. The report notes that the Licensing Program Analyst was unable to complete the full annual visit due to time constraints and will return at a later date. No deficiencies were cited in the provided documentation.
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced Case Management Visit to confirm the admission of Resident #1 (R1). The visit confirmed the admission date and included obtaining necessary documentation like the LIC 500 and Resident Roster. No specific deficiencies were cited in the provided report content.
FACILITY EVALUATION REPORT
This report details a complaint investigation concerning allegations of inappropriate sexual interaction between staff and a resident. The investigation substantiated the allegation of sexual assault, leading to immediate penalties and citing multiple deficiencies. The facility was cited for failing to maintain resident dignity and for the substantiated sexual assault incident.
This report details a complaint investigation concerning allegations of inappropriate sexual interaction between staff and a resident. The investigation substantiated the allegation of sexual assault, leading to immediate penalties and citing multiple deficiencies. The facility was cited for failing to maintain resident dignity and for the substantiated sexual assault incident.
This report details a complaint investigation concerning allegations of inappropriate sexual interaction between staff and a resident. The investigation substantiated the allegation of sexual assault, leading to immediate penalties and citing multiple deficiencies. The facility was cited for failing to maintain resident dignity and for the substantiated sexual assault incident.
Burbank Subtenant Lp;oakmont Management Grp, LLC
BRITTNEY BUCHANNAN
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29 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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