See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Integrated Care Communities - a2

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

14345 Nason Street, Moreno Valley, CA 9255524 bedsLicensed & Active
Google rating
4.5/5

based on 22 Google reviews

5
4
3
2
1
Integrated Care Communities - a2 Assisted Living in Moreno Valley, CA — Street View
Street View

Watch Integrated Care Communities - a2

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is highly recommended for its exceptional nursing staff and its ability to make residents feel at home. However, families should investigate the recent allegation regarding driver conduct to ensure the safety and inclusivity of the community environment.

Google Reviews

Google Reviews

22 reviews on Google
Families can expect a deeply compassionate environment, with many reviewers specifically praising individual caregivers like Amanda and Luz for their heart and professionalism. While the facility is highly regarded for its homelike atmosphere and excellent communication with families, there is a single, very serious allegation of racial harassment by a driver that warrants investigation.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean9.0Activities5.0Meds5.0Memory9.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent family communication and transparency
  • Homelike and welcoming atmosphere
  • High quality of personal care and hygiene

Concerns

  • Allegation of racial harassment by a driver

Rating Trends

Tap a year to see what changed

234'12(4)'16(4)'19(26)'21(8)'24(12)'26(4)

Distribution · 76 analyzed

5
63
4
4
3
0
2
1
1
8
14 reviews posted between Oct 2, 2019Oct 3, 2019 · 14 were 5-star

How They Respond to Reviews

82%response rate
Good

The owner provides personalized responses to positive reviews, often addressing specific staff members or family members by name. However, they use a highly defensive and confrontational tone when addressing negative feedback.

Questions for Your Tour

  • 1We've heard wonderful things about how attentive and compassionate the nursing staff is here; how do you ensure that level of personal care remains consistent for every resident?
  • 2Since the community feels so much like a home rather than a facility, what kind of daily activities or social gatherings do the residents typically enjoy together?
  • 3How does the team approach communication with families to ensure we are always kept in the loop regarding our loved one's well-being?
  • 4With a smaller, intimate community of 24 residents, how do you manage medical emergencies or urgent care needs during the overnight hours?
  • 5We noticed the management is very engaged in responding to community feedback; how does the facility use resident or family input to improve daily operations?
  • 6What specific steps are taken to ensure that the high standards of hygiene and personal care mentioned by others are maintained for every resident?

Personalized based on this facility's data


Key Review Excerpts

My Mother Patsy Wisdom is in care at Integrated Care. I want to shout to the top of the highest mountain how her #1 caretaker Amanda takes care of her and other patients. This woman is absolutely amazing and incredible.

Long-term resident's family · 2024★★★★★

They are excellent with keeping the family up to date on the state of their loved one and allow you to call 24 hours a day. They are professional, patient and make the transition very easy.

Memory care family member · 2021★★★★★

The take really good care of my grandma and basically brought her back to good health though she is dealing with Alzheimer's. She always seems happy

Memory care family member · 2015★★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

8total
Oct 31, 2025Inspection
Clean

The facility underwent an unannounced Annual Inspection on October 31, 2025. The inspection noted that the facility was clean, and required safety and operational measures, such as smoke detectors, CO alarms, and locked supplies, were in place. No deficiencies were cited in the provided report.

Jan 10, 2025Other
Clean

The facility underwent an unannounced Case Management visit on January 10, 2025. The report indicates that the facility staff are present, and no immediate health or safety concerns were observed during the visit. Food and medication supplies were assessed and found to be adequate.

Nov 21, 2024Inspection
Clean

The facility underwent a required annual inspection and was found to be in compliance with all observed areas. Specific checks on infection control, physical plant, food service, and record keeping were all satisfactory.

Nov 13, 2023Inspection
Clean

The facility was inspected and found to be in good repair and operating in safe conditions. The report notes that the facility was stocked appropriately, and all reviewed areas, including bedrooms, bathrooms, and common areas, were clean and sanitary. No deficiencies were cited during this visit.

Mar 16, 2023Complaint
Clean

This report details a complaint investigation regarding allegations of staff neglect concerning a resident's pressure injury. The investigation found that there was insufficient evidence to corroborate the allegation, resulting in the finding of 'Unsubstantiated.' No specific citations or deficiencies were recorded in the final report.

Nov 14, 2022Inspection
Clean

The facility underwent an unannounced required annual inspection with a specific emphasis on infection control. The inspector observed sufficient hand hygiene supplies, adequate cleaning provisions, and proper use of face coverings throughout the facility. The facility appears well-managed regarding infection control protocols.

Jun 6, 2022Complaint
Clean

This report details a Complaint Investigation conducted regarding allegations of resident neglect following falls. The investigation found that the complaint was unsubstantiated, meaning there was insufficient evidence to prove the alleged violation occurred. No specific deficiencies were cited in this report.

Jul 8, 2021Other
Clean

The facility underwent an unannounced case management visit following the death of a Resident 1. The Licensing Program Analyst interviewed staff, reviewed documentation, and toured the facility. No concerns regarding the health and safety of the residents were noted during this visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

California Drug Consultants, INC.

Administrator

EMELY C. RODRIGUEZ

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call