Integrated Care Communities - a1

The facility underwent an unannounced Annual Inspection on November 5, 2025. The inspection covered physical plant, safety measures, and operational protocols. Overall, the report indicates that the facility was found to be compliant with most observed standards, with no specific deficiencies cited in the provided text.

COMPLAINT INVESTIGATION REPORT

The unannounced case management visit on January 10, 2025, found no immediate health or safety concerns. Observations noted sufficient food supplies, proper medication storage, and general cleanliness throughout the facility.

The inspection identified two deficiencies: a critical fire safety hazard due to a locked emergency exit, and a compliance issue regarding staff training records. The facility was otherwise observed to be clean, organized, and compliant in several areas, such as hot water temperature and medication storage.

The unannounced case management visit found no immediate health or safety concerns during the tour and review of documentation. The report details an internal investigation regarding an incident where staff hugged a resident, which was attributed to the resident's emotional state during a move. Further review is required before a final decision is made.

The facility underwent a required annual inspection, and the Licensing Program Analyst observed that food service areas were generally clean and that perishable foods were stored correctly. However, the inspection was incomplete due to time constraints, and the administrator was unavailable during the visit.

The facility was visited for a follow-up investigation regarding an alleged sexual assault involving a resident. The investigation included interviews with staff, residents, and third parties, and a review of records. The report notes that additional time is required to obtain further information, and the administrator was unavailable for the visit.

This report details an investigation into a complaint alleging unlawful eviction. The investigation, conducted through interviews and records review, found no evidence to support the allegation. Consequently, the complaint was deemed unfounded.