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Nursing HomeMedicaid Top Rated

Ingleside at King Farm

Strong Medicare quality ratings; families often praise active, engaging social and exercise programs. Still worth an in-person visit.

701 King Farm Boulevard, Rockville, MD 2085045 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 38 Google reviews

5
4
3
2
1
Ingleside at King Farm Nursing Home in Rockville, MD — Street View
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What this means for your family

While Ingleside at King Farm offers an excellent lifestyle for independent residents, the recent, severe allegations of neglect and abuse in the nursing and memory care units are a major red flag. If you are considering this facility for a loved one requiring high-level care, we strongly recommend requesting a meeting with the Director of Nursing to discuss safety protocols and conducting an unannounced visit during off-hours.

Google Reviews

Google Reviews

38 reviews on Google
Ingleside at King Farm is generally highly regarded by independent living residents for its active lifestyle, quality amenities, and engaging social programs. However, the facility has faced serious, recent allegations regarding the quality of care and safety in its nursing and memory care units, specifically involving claims of neglect and unexplained injuries.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean8.0Activities9.0MedsN/AMemory3.0Comms4.0Value7.0

Strengths

  • Active, engaging social and exercise programs
  • High-quality independent living amenities
  • Compassionate and skilled nursing staff (cited by some)
  • Well-maintained, attractive campus

Concerns

  • Serious allegations of neglect and physical abuse in nursing/memory care (mentioned by 3 reviewers)
  • Poor communication and abrasive management style (mentioned by 2 reviewers)
  • Inconsistent customer service and staff attitude (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(3)'18(1)'20(1)'22(4)'24(2)'25(8)

Distribution · 38 analyzed

5
30
4
0
3
2
2
0
1
6

How They Respond to Reviews

82%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the management engages with the community through your review responses; how does that same level of communication translate to how you update families on a resident's daily well-being?
  • 2We've heard great things about the active social and exercise programs here—could you walk us through what a typical afternoon of activities looks like for a resident?
  • 3With such a high staffing rating, how do you ensure that the nursing team maintains a consistent and compassionate attitude toward every resident during busy shifts?
  • 4Since we are looking closely at specialized care, what specific protocols are in place to ensure the highest level of safety and attentive monitoring for those in the memory care unit?
  • 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating with outside doctors?
  • 6The campus looks beautifully maintained; how does the facility ensure that the physical environment stays safe and accessible for residents with varying mobility needs?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff are compassionate and skilled, providing the peace of mind we were seeking in making the transition from a home environment.

Memory care family member · 2025★★★★★

Instead of them entertaining for holidays at their house, we reserve a room at Ingleside and my mom can order our meal from the dining team. Now I know what belonging to a country club is like, or as my mom says, 'living on a cruise ship.'

Long-term resident's family · 2016★★★★★

Michelle the executive director is extremely abrasive to residents family’s and staff. I have seen and experienced this. I approached the higher ups in the organization and they outright ignored my communication.

Family member · 2019☆☆☆☆
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.25hrs
OK
Registered nurses for medical care
Total Nursing
5.45hrs
OK
All nurses + aides combined
Staff Turnover
17%
Lower is better (< 30% = good)
RN Turnover
18%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
14.4%
MD
21.5%
Montgomery
8.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MD
22.2%
Montgomery
25.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility73.0%
Worse than Avg
Here
73.0%
US
93.4%
MD
92.1%
Montgomery
90.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.6%
Worse than Avg
Here
30.6%
US
19.5%
MD
16.6%
Montgomery
23.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
15.4%
MD
14.1%
Montgomery
12.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.6%
Mixed vs Avgs
Here
17.6%
US
15.3%
MD
24.5%
Montgomery
10.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility37.5%
Worse than Avg
Here
37.5%
US
81.8%
MD
78.7%
Montgomery
73.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.4%
Better than Avg
Here
86.4%
US
79.7%
MD
80.6%
Montgomery
71.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
MD
1.3%
Montgomery
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Near state avg (18.9)
4 complaint-triggered

This facility has a concerning pattern with 20 deficiencies across two surveys, including four complaint-triggered issues where families reported problems with abuse reporting, dental care, medical records, and physical restraints. The main problem areas involve resident rights violations, safety systems (fire/smoke detection), and care planning. While all deficiencies show correction dates, the recent 2025 survey revealed significant issues that should prompt careful evaluation during any visit.

Feb 19, 2025Routine
15
0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 19, 2025Complaint
4
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0604Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Apr 24, 2019Routine
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ingleside at King Farm

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ingleside Engaged Living

Chain Size

3 facilities nationwide

Chain avg rating: 5.0/5 · Rank 1 of 3 (Worst) (Best)

Ownership & Management

Key personnel

Green, LynnManagerLiwanag, MariaManagerMassetti, AmandaManagerStalnaker, TishManagerBaker Tilly Us, LlpAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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