Individual Care of Texas INC
Limited public data on Individual Care of Texas INC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 11 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and warm, home-like environment. However, families should investigate the facility's policies regarding resident autonomy and family visitation, as one reviewer raised significant concerns about restricted movement.
Google Reviews
Google Reviews
11 reviews analyzed“Families can expect a warm, home-like environment with staff members who are frequently praised for their patience and kindness. While many residents find the atmosphere peaceful and the meals enjoyable, there are serious allegations from some past residents regarding restrictive movement and poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Patient and kind nursing staff
- Warm, inviting, and home-like atmosphere
- Clean and safe environment
- Peaceful and quiet setting
Concerns
- Restrictive freedom and limited family visits
- Poor food quality and nutritional value
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We love how much the management values feedback from the community; how does the team use resident and family input to improve the facility?
- 2The atmosphere here seems so warm and home-like; what kind of daily activities or social outings do residents participate in to keep that sense of community alive?
- 3Since the nursing staff is known for being so patient and kind, how do you ensure that level of personalized care is maintained during busy shifts?
- 4Could you tell us more about the dining experience, specifically how the menu is planned to ensure meals are both delicious and nutritionally balanced?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6How do you balance maintaining a safe and secure environment with ensuring residents still feel a sense of freedom and easy access to their loved ones?
Personalized based on this facility's data
Key Review Excerpts
“Staff are very patient with the residents The atmosphere is warm and inviting the food is good and they are very understanding of people‘s disabilities.”
“This facility is like coming home. The homecooked meals are awesome and the staff is really caring and helpful.”
“A very basic facility, but homey and clean. Has a first-rate staff that goes the extra mile for their patients.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records for Individual Care of Texas Inc show several life safety violations identified in July 2021 related to fire alarm maintenance, sprinkler systems, and kitchen exhaust compliance. All identified violations from the 2021 inspection period have since been marked as corrected.
Jul 13, 2021Routine
Life Safety Code (5 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
Ownership & Operations
Who Operates This Facility
Individual Care of Texas INC
for profit
ROSE PHILLIPS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit individualcareoftx.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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