Ihcs Residential, INC
Families consistently rate this highly — reviewers highlight compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 5 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like environment, particularly for those needing dementia care. The staff's ability to treat residents like family is a standout feature that provides significant peace of mind.
Google Reviews
Google Reviews
5 reviews analyzed“Families can expect a deeply personal, family-like atmosphere where staff members are frequently described as caring and attentive. Reviewers specifically praise the facility's ability to provide compassionate dementia care and maintain a sense of safety and belonging for long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented staff
- Excellent dementia and memory care
- High level of family involvement
- Attentive and sweet caregiving
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that often mention specific staff members or residents named in the reviews. While generally warm and empathetic, the tone occasionally shifts to being overly emotional or slightly unprofessional.
Questions for Your Tour
- 1Since the facility is so intimate with only 9 residents, how does that small group size help create a more family-oriented atmosphere for our loved one?
- 2We've heard wonderful things about the compassion of your caregivers; how do you ensure that same level of sweet, attentive care is maintained during shift changes?
- 3How do you tailor your memory care approach to help residents with dementia stay engaged and comfortable?
- 4What kind of daily activities or social routines do you have planned to keep the residents active and connected with one another?
- 5How does the staff handle medical emergencies or unexpected health changes during the night?
- 6We noticed the owner is very involved in communicating with families; how can we best stay involved in our loved one's daily life and care plan here?
Personalized based on this facility's data
Key Review Excerpts
“Ms. Washington and her amazing team took more than excellent care of my father for more than two years with dementia until he passed. From the initial tour of the home until my father passed, They allowed me to be very involved and were so caring and treated my father like family and cared for me as well.”
“I am and have been a resident here for close to 2 years and every body is awesome and like family to me Gina has become like a sister to me and is just amazing and Mason has become like a younger brother to me.”
“Gina is so sweet and attentive its so rare to find someone in this field who actually cares for her patients and residents to make sure they feel like they are at home.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in April 2023 identified several health code violations related to medication storage, staff training, and food safety. Previous inspections in 2019 also noted concerns regarding smoking regulations and fire safety equipment visibility.
Apr 3, 2023Routine17Report
Health Code (16 violations)
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to ensure that each resident had a health examination by a physician performed within the required timeframe.
The facility failed to train all staff in maintaining the confidentiality of resident information prior to their assuming any job responsibilities.
The facility failed to train all staff in reporting abuse and neglect prior to their assuming any job responsibilities.
The facility failed to have a refrigerator with a designated and locked storage area for medications requiring refrigeration.
The facility failed to assure freezers and refrigerators were kept at the proper temperatures.
The facility failed to ensure its activities program had opportunities for group and individual settings.
The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.
The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.
The facility failed to ensure each resident's right to privacy.
The facility failed to post a copy of the most recent inspection report.
The provider failed to post the facility's normal 24- hour staffing patterns.
The facility failed to post an HHSC sign that specifies how complaints may be and filed with HHSC.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to keep each resident's medication stored separately from other resident's medications within the storage area.
The facility failed to ensure that menus were prepared to provide a balanced and nutritious diet, that food was palatable and varied, or that menus were planned one week in advance, followed, posted and kept for 30-days, with variations documented.
The facility failed to conduct required fire drills and document fire drills on the required form.
Oct 7, 2019Routine
Life Safety Code (1 violations)
The facility failed to ensure the fire alarm was always visible to staff or is monitored by a device always carried by the staff.
Aug 8, 2019Routine
Life Safety Code (2 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
Ownership & Operations
Who Operates This Facility
Ihcs Residential, INC
for profit
GAYLE M WASHINGTON
Contact
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References & Resources
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Google Reviews
5 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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