Public Google reviewers rate this highly and often mention compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 5 Google reviews

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Public Google reviewers rate Ihcs Residential, INC highly. Reviewers highlight: compassionate, family-oriented staff, excellent dementia and memory care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a deeply personal, family-like atmosphere where staff members are frequently described as caring and attentive. Reviewers specifically praise the facility's ability to provide compassionate dementia care and maintain a sense of safety and belonging for long-term residents.
Quality Themes
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Rating Trends
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Distribution · 6 analyzed
The owner provides personalized responses that often mention specific staff members or residents named in the reviews. While generally warm and empathetic, the tone occasionally shifts to being overly emotional or slightly unprofessional.
Personalized based on this facility's data
Key Review Excerpts
“Ms. Washington and her amazing team took more than excellent care of my father for more than two years with dementia until he passed. From the initial tour of the home until my father passed, They allowed me to be very involved and were so caring and treated my father like family and cared for me as well.”
“I am and have been a resident here for close to 2 years and every body is awesome and like family to me Gina has become like a sister to me and is just amazing and Mason has become like a younger brother to me.”
“Gina is so sweet and attentive its so rare to find someone in this field who actually cares for her patients and residents to make sure they feel like they are at home.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in April 2023 identified several health code violations related to medication storage, staff training, and food safety. Previous inspections in 2019 also noted concerns regarding smoking regulations and fire safety equipment visibility.
Health Code (16 violations)
The facility failed to post a copy of the most recent inspection report.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to post HHSC telephone hotline number to report suspected abuse, neglect, or exploitation.
The facility failed to train all staff in maintaining the confidentiality of resident information prior to their assuming any job responsibilities.
The facility failed to ensure that each resident had a health examination by a physician performed within the required timeframe.
The facility failed to ensure its activities program had opportunities for group and individual settings.
The facility failed to ensure each resident's right to privacy.
The facility failed to post an HHSC notice that states inspection reports are available at the facility for public inspection and provides a toll-free telephone number for information.
The facility failed to post an HHSC sign that specifies how complaints may be and filed with HHSC.
The facility failed to have a refrigerator with a designated and locked storage area for medications requiring refrigeration.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to train all staff in reporting abuse and neglect prior to their assuming any job responsibilities.
The facility failed to ensure that menus were prepared to provide a balanced and nutritious diet, that food was palatable and varied, or that menus were planned one week in advance, followed, posted and kept for 30-days, with variations documented.
The facility failed to assure freezers and refrigerators were kept at the proper temperatures.
The provider failed to post the facility's normal 24- hour staffing patterns.
The facility failed to keep each resident's medication stored separately from other resident's medications within the storage area.
Life Safety Code (1 violations)
The facility failed to ensure the fire alarm was always visible to staff or is monitored by a device always carried by the staff.
Life Safety Code (2 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
Ihcs Residential, INC
for profit
GAYLE M WASHINGTON
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TX HHSC — View Official Record
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