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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Brookdale Hollywood Park highly. Reviewers highlight: compassionate and attentive care staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale Hollywood Park will find a community highly praised for its compassionate, attentive, and long-tenured care staff. While many reviewers highlight a warm, family-like atmosphere and excellent cleanliness, there are serious historical concerns regarding staffing levels and emergency response times that should be investigated during your visit.
Quality Themes
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Concerns
Rating Trends
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Distribution · 40 analyzed
The owner uses personalized greetings and names for positive reviews, but shifts to standardized, template-based responses for negative feedback. While they acknowledge concerns, they rely on directing critics to corporate or management rather than offering specific resolutions in the public forum.
Personalized based on this facility's data
Key Review Excerpts
“The leadership and the care staff have all gone above and beyond to take care of my mother, and to help her with the challenging transition to assisted living.”
“We got to know all of the caregivers in the Clair Bridge unit and they were all so patient and kind, it truly was inspiring.”
“Very low turnover in Staff so everyone knows my Dad, calls him by name. Very friendly and residents seem well cared for and happy.”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Hollywood Park had a recent inspection in March 2023 that identified issues regarding food handling and compliance with health ordinances. Additionally, an administrative penalty was issued in August 2023 related to failure to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (2 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Brookdale Senior Living INC
for profit
SOPHIA SAUCEDO
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Google Reviews
37 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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