Ignite Medical Resort St Marys LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 258 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 10)
- High staff turnover (60%)
Bottom 25% in MO · Below recommended RN staffing · Worst in IGNITE MEDICAL RESORTS chain · No penalties on record
What this means for your family
This facility is highly regarded for its physical therapy and rehab outcomes, making it a strong choice for post-surgical recovery. However, families should be vigilant regarding daily care; we recommend frequent visits to monitor hygiene and medication administration, as these are the areas where multiple families have reported lapses.
Google Reviews
Google Reviews
258 reviews on Google“Ignite Medical Resort St. Mary's receives high praise for its rehabilitation services, with many families highlighting the effectiveness of the physical and occupational therapy teams. While the majority of reviews are overwhelmingly positive regarding staff friendliness and facility cleanliness, a subset of families has reported serious concerns regarding inconsistent nursing care, medication management, and responsiveness to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Clean, modern, and inviting facility environment
- Warm and attentive front-desk and nursing staff
- Effective communication and support during transitions
Concerns
- Inconsistent nursing care and hygiene (e.g., delayed response to call lights, failure to change bandages or briefs) (mentioned by 7 reviewers)
- Medication management errors or lost medications (mentioned by 3 reviewers)
- Poor communication regarding care plans and lack of responsiveness to family inquiries (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 212 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's focus on physical and occupational therapy, how do you integrate these services into a resident's daily routine to ensure they stay active?
- 2I noticed the facility is very responsive to online feedback; what is your formal process for keeping families updated on care plan changes or medical updates?
- 3With a larger capacity of 130 residents, what systems do you have in place to ensure that call lights are answered promptly and hygiene needs are met consistently?
- 4Can you walk me through your protocol for medication management and how you prevent errors, especially during shift changes?
- 5Given the current staffing ratings, how do you ensure that there is always adequate coverage to provide personalized attention to each resident?
- 6What steps does the nursing team take to ensure that wound care and personal hygiene tasks are tracked and completed on schedule for every resident?
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy department is exceptional, the best I have ever seen. The aides and nurses were excellent.”
“The Sparkle unit became her happy haven, where her nurse Cheryl is AMAZING and deserves a raise she cares for the old ladies and treats them with respect.”
“Staff do not effectively oversee individual medical issues such as UTIs & medication administration. They are unresponsive to family inquiries about patient status & coordination of care with medical services.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring safety and operational issues across three surveys, with problems persisting in emergency preparedness, fire safety systems, and resident care. Families filed at least one complaint about environmental safety concerns. The most recent 2024 survey found 41 deficiencies including serious issues with pressure ulcer care, medication management, and food safety, while emergency preparedness and fire safety violations have repeated across all surveys despite previous corrections.
Aug 27, 2024Routine40
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Egress Deficiencies
Have exits that are accessible at all times.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Aug 27, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 25, 2022Routine29
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 14, 2020Routine15
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort St Marys LLC
for profit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Chain avg rating: 2.7/5 · Rank 22 of 22 (Worst)
Ownership & Management
Owners
Ignite St Marys Jv LLC
Owner · Organization
Prestige Worldwide St Marys LLC
Owner (parent company) · Organization
Gold Pearl, LLC
Owner (parent company) · Organization
Israel Investment Tr
Owner (parent company) · Organization
Carr, Jared
Owner (parent company)
Eddleman, Mindy
Owner (parent company)
Gillis, Karen
Owner (parent company)
Gobst, Ryan
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Rogers, Dylan
Owner (parent company)
Thengil, Mathew
Owner (parent company)
White, Jim
Owner (parent company)
Berger, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Israel, Yehudis
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
258 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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