Nursing HomeMedicaid

Huntsville Health Care Center

Strong Medicare quality ratings; families often praise attentive and professional nursing staff. Still worth an in-person visit.

2628 Milam, Huntsville, TX 77340|92 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 34 Google reviews

(936) 293-8062 Directions Website

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What this means for your family

This facility shows a strong upward trend in quality, particularly regarding food, cleanliness, and administrative friendliness. However, because there are documented, severe allegations of medical neglect and patient falls, you must personally verify their recent fall prevention protocols and medication management during your visit.

Google Reviews

34 reviews analyzed

“Families considering Huntsville Healthcare Center will find a facility that has seen significant improvements in recent years, with many praising the attentive nursing staff and high-quality food. However, there are serious, highly critical reports of medical neglect, falls, and unprofessional behavior among aides that should be investigated thoroughly.”

Quality Themes

Tap a score for details

Strengths

Attentive and professional nursing staff
High-quality dietary services and food variety
Clean and well-maintained facility
Engaging resident activities and outings

Concerns

Reports of medical neglect and patient falls (mentioned by 2 reviewers)
Unprofessional behavior among nursing aides (mentioned by 2 reviewers)
Administrative/paperwork delays and lack of professionalism (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

85%response rate

Good

The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members or family details mentioned by the reviewer. For negative reviews, the owner uses an empathetic tone, offering condolences or requesting direct communication to resolve issues.

Questions for Your Tour

1We noticed the management is very active in responding to feedback; how does the administration use resident and family input to improve daily operations?
2Since we've heard great things about the food variety here, could you tell us more about how the dietary team plans the weekly menus?
3What specific protocols do the nursing aides follow to ensure resident safety and prevent falls during shift changes?
4With the recent health inspection results, what specific steps is the facility taking to strengthen the nursing and staffing levels?
5How does the staff ensure that medical needs and treatments are communicated accurately and promptly between the nurses and the aides?
6Could you describe some of the favorite outings or social activities that the residents currently participate in?

Personalized based on this facility's data

Key Review Excerpts

“The services at Huntsville Healthcare Center are top notch. It is what makes the facility stand out. They have excellent leadership that genuinely cares about their patients and make sure they get everything they need.”

Local Guide · 2024★★★★★

“Great place and very friendly staff. Lots of entertainment for the residents like live DJ's , outings to restaurants and shopping.”

Resident's family · 2024★★★★★

“My grandmother is on a ventilator in Huntsville as I type this, where the ICU staff let us know that the state of her health is due to nothing more than outright NEGLECT.”

Family member · 2023★☆☆☆☆

Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.58hrs

77%

Registered nurses for medical care

Total Nursing

3.32hrs

81%

All nurses + aides combined

Staff Turnover

61%

Lower is better (< 30% = good)

RN Turnover

25%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 34 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility2.3%

Better than Avg

Here

2.3%

15.4%

9.4%

Walker

20.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility2.3%

Better than Avg

Here

2.3%

15.4%

9.4%

Walker

20.1%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility21.0%

Worse than Avg

Here

21.0%

14.4%

16.1%

Walker

10.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility21.0%

Worse than Avg

Here

21.0%

14.4%

16.1%

Walker

10.6%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.7%

Mixed vs Avgs

Here

1.7%

12.1%

2.5%

Walker

1.0%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.7%

Mixed vs Avgs

Here

1.7%

12.1%

2.5%

Walker

1.0%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.0%

Better than Avg

Here

94.0%

79.7%

88.0%

Walker

89.3%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.0%

Better than Avg

Here

94.0%

79.7%

88.0%

Walker

89.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility89.1%

Better than Avg

Here

89.1%

81.8%

89.2%

Walker

84.3%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility89.1%

Better than Avg

Here

89.1%

81.8%

89.2%

Walker

84.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.8%

Worse than Avg

Here

3.8%

1.6%

1.5%

Walker

2.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.8%

Worse than Avg

Here

3.8%

1.6%

1.5%

Walker

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies

1penalties

Near state avg (9.1)

4 complaint-triggered

$21,645 in fines

Families have filed complaints triggering 4 deficiencies, including serious concerns about abuse reporting and accident prevention. The facility shows recurring problems with safety hazards, infection control, and environmental maintenance across multiple surveys from 2023 to 2025. While all deficiencies have correction dates, the pattern of repeated safety and infection control issues suggests ongoing challenges with maintaining consistent standards.

Dec 15, 2025Complaint1 finding

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 30, 2025Complaint3 findings

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 18, 2025Routine4 findings

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919MinorCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0921MinorCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

May 22, 2024Routine7 findings

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 4, 2023Routine6 findings

0344ModerateCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0929ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0926MinorCorrected

Environmental Deficiencies

Have policies on smoking.

0585MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0813MinorCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Federal Penalties

Fine

Oct 30, 2025

$14,069

Ownership & Operations

Who Operates This Facility

Owner / Operator

Winniestowell Hospital District

Organization Type

for profit

Management Company

HSMTXHUNTSVILLE LLC

Administrator

DARIN SEVERSON

Chain Affiliation

Chain Name

Health Services Management

Chain Size

16 facilities nationwide

Chain avg rating: 3.2/5 · Rank 6 of 10

Ownership & Management

Key personnel

Murrell, EdwardOfficer / DirectorHsmtx/huntsville, LLCManagerWallen, LauraManagerWhite, JoshuaManagerHealth Services Management, INC.Adp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(936) 293-8062

huntsvillehealthcarecenter.com

jannoot@hsmtx.com

2628 Milam

Huntsville, TX 77340

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

34 reviews from families & visitors

Official Website

Visit huntsvillehealthcarecenter.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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