Methodist Retirement Communities Creekside Retirement Community
Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
This facility offers a beautiful, clean environment and exceptional care within their memory care unit. However, families of patients with high fall risks or complex medical needs should exercise extreme caution and ask specifically about how staff monitoring protocols are enforced during night and weekend shifts.
Google Reviews
Google Reviews
31 reviews analyzed“Creekside Retirement Community is highly regarded by many families for its warm, compassionate staff and its welcoming, clean environment, particularly within the memory care and rehab wings. However, there are serious, critical reports of inadequate monitoring for high-risk patients and instances of medical oversight. While many praise the facility's 'home-like' atmosphere, prospective families should be aware of specific allegations regarding patient safety and nursing attentiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Clean and beautiful physical facility
- Welcoming memory care environment
- Effective rehabilitation and physical therapy
Concerns
- Inadequate monitoring of high-risk/fall-risk patients (mentioned by 2 reviewers)
- Nursing staff lack of clinical observation or knowledge (mentioned by 2 reviewers)
- Issues with medication administration or dietary compliance (mentioned by 2 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and beautiful the facility is; could you show us some of the common areas where residents gather?
- 2Since we are looking for peace of mind regarding safety, what specific protocols are in place to monitor residents who are at a higher risk for falls?
- 3How does the nursing team ensure that medication schedules and dietary requirements are strictly followed for every resident?
- 4What kind of daily activities or social programs are available to keep the residents engaged and active in the community?
- 5In the event of a medical emergency during the night, what is the process for notifying the family and coordinating care?
- 6For residents in the memory care wing, how do you create a welcoming and supportive environment for their specific needs?
Personalized based on this facility's data
Key Review Excerpts
“The care my mom is receiving is beyond my expectations. The staff is beyond amazing and they treat her as enough as if she was their own family member.”
“My father, a stroke patient and documented fall risk, was left completely unattended. On June 15, 2025, he fell trying to get help—because no one came when he needed them.”
“They were so kind and caring with my elderly father-in-law, they did everything to keep him clean, dressed and happy during his stay. Once he went under hospice care, they were with us constantly.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records from 2019 show several violations related to the Life Safety Code, specifically concerning fire exits, door locking mechanisms, and fire alarm documentation. However, there are currently no active enforcement actions listed for this facility, and the documented violations were addressed and corrected by April 2019.
Feb 21, 2019Routine
Life Safety Code (9 violations)
The facility failed to provide two approved exits from the enclosed area that were remote from each other.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure that locking devices on control doors released when a switch or button was activated at the monitoring station and at the main staff station.
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure that locking devices on exit doors released when a switch or button was activated at the monitoring station and at the main staff station.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Ownership & Operations
Who Operates This Facility
Methodist Retirement Communities
nonprofit
METHODIST RETIREMENT COMMUNITIES
JAMES C LOGAN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit mrccreekside.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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