Huntington Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 91 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive physical therapy and rehabilitation, as the therapy staff is frequently singled out for excellence. However, families must remain vigilant regarding hygiene and medical monitoring, as there have been documented instances of neglect and inconsistent care quality among different patient demographics.
Google Reviews
Google Reviews
91 reviews on Google“Families can expect highly compassionate and professional rehabilitation and nursing care, with many reviewers specifically praising the physical therapy and nursing teams. However, there are serious, recurring allegations regarding neglect, such as improper hygiene and failure to manage medical conditions like UTIs, alongside concerns about racial bias in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated therapy team
- Professional and attentive nursing staff
- Clean and well-maintained facility
- Strong rehabilitation and physical therapy programs
Concerns
- Allegations of patient neglect (hygiene and medical monitoring) (mentioned by 3 reviewers)
- Perceived racial bias in quality of care (mentioned by 2 reviewers)
- Poor food quality and lack of variety (mentioned by 2 reviewers)
- Difficulty with administrative communication and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 142 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently acknowledge specific staff members mentioned by reviewers. While some responses use templates, they are customized to include the reviewer's name and specific details from the feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback from families; how does the administration typically communicate important updates or changes in care to us?
- 2The therapy programs here have such a great reputation; could you tell me more about how the physical therapy team works with residents on their daily mobility goals?
- 3What does a typical daily menu look like, and are there ways for residents to request specific meal preferences or variety?
- 4How does the nursing staff ensure that every resident's personal hygiene and daily medical monitoring needs are met consistently throughout every shift?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6What kind of social activities or group outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff and Kei-Ai were absolutely wonderful during my dad’s time there rehabbing. The physical therapy department is constantly working with the patients putting them through the paces.”
“My mother was here for a few months and it was always a mission to get her changed. Administration was not very helpful , the CNAs seemed to be overworked , like always some good CNAs and some lazy CNAS .”
“I am currently receding physical therapy to learn how to walk on my new prosthetic leg. My therapist Willie and June make it so much easier for me, when I feel hopeless they give me hope.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Huntington Healthcare Center shows concerning recurring patterns across safety, care planning, and food safety that persist despite corrections. The facility has faced significant ongoing issues with fire safety systems, electrical systems, and food handling that repeat across multiple surveys. Three families have filed complaints leading to confirmed deficiencies in infection control, pain management, and equipment safety, indicating potential care quality concerns that prompted outside reporting.
Apr 17, 2026Complaint4
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Dec 4, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 18, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 18, 2024Routine13
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Have exits that are accessible at all times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Mar 8, 2024Complaint2
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Environmental Deficiencies
Keep all essential equipment working safely.
Oct 20, 2023Routine14
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Sep 25, 2023
$13,635
Ownership & Operations
Who Operates This Facility
Huntington Healthcare Center
for profit
Chain Affiliation
Il & Joan Lee
4 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 4
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
91 reviews from families & visitors
Official Website
Visit keiai-la.com
Medicare data downloads
Original nursing home datasets
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